LOg Checks

Discussion in 'Malware Help (A Specialist Will Reply)' started by fritz614, Feb 21, 2011.

  1. fritz614

    fritz614 Private E-2

    I have followed all the the Read Me instruction and am attaching logs. I am not sure of how it became infected, working on friends computer. When I first got to it, "Smart Internet Protection 2011" had taken over, and after several days, I believe I have gotten it clean. I just want some better eyes to look at my logs. If anything is missing, lemme know. Thanks in advance for ALL your help in this matter
     

    Attached Files:

  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Before we continue I would like for you to use MSConfig to put this machine back into normal start up mode

    Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    O2 - BHO: TBSB02678 - {BDCA7AC9-C27B-4D30-A808-9B9081279C03} - (no file)
    O3 - Toolbar: (no name) - {ACB1E670-3217-45C4-A021-6B829A8A27CB} - (no file)
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
    O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.4.1) -
    O16 - DPF: {CAFEEFAC-0014-0001-0000-ABCDEFFEDCBA} (Java Runtime Environment 1.4.1) -

    After clicking Fix exit HJT.

    Now we need to use ComboFix
    • Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
      • If it is not on your Desktop, the below will not work.
    • Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
    • If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
    • Open Notepad and copy/paste the text in the below quote box. Ensure you scroll down to select ALL the lines:
    Code:
    KILLALL::
    
    DirLook::
    C:\Documents and Settings\All Users\Application Data\SIUAGAFFP
    SecCenter::
    {F54410B0-206A-4A82-B106-42586628DF71}
    {0C7E7680-99A9-4AA2-9CF6-A4720AADF574}
    Registry::
    [-HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
    [-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{BDCA7AC9-C27B-4D30-A808-9B9081279C03}]
    [-HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
    
    • Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    • At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    • You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    • Now use your mouse to drag CFscript.txt on top of ComboFix.exe

      http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif

    • Follow the prompts.
    • When it finishes, a log will be produced named c:\combofix.txt
    • I will ask for this log below

    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    If after running Combofix you discover none of your programs will open up, and you recieve the following error: "Illegal operation attempted on a registry key that has been marked for deletion". Then the answer is to REBOOT the machine, and all will be corrected.

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista or Windows7) Then attach the new C:\MGlogs.zip file that will be created by running this.

    One last review of your logs and then I shall post final steps if all is well.
     
  3. fritz614

    fritz614 Private E-2

    Ran above as suggested, attaching logs.

    Side note: When first running the ComboFix by dragging txt file onto it, I got the message that the "bad" virus protection SMART INTERNET PROTECTION 2011 was still running. I am not sure if this scan got rid of it yet ( I thought I had cleaned it out already). It is hiding somewhere on the system and I can not find it.

    Also, when running the .bat file to get the logs, I had an error pop up stating [ProcessDll.exe failed to initialize properly (Ocx000135). Click OK to terminate.]
     

    Attached Files:

    Last edited: Feb 21, 2011
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    What malware issues are you still having, if any. I am not seeing any issues in your logs.
     
  5. fritz614

    fritz614 Private E-2

    I guess none now. I just tried running the ComboFix again and did not get any error warning that another antivrus was running. It seems to be clean and clear now.
    THANK YOU very much for your help.
     
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Good to know.

    If you are not having any other malware problems, it is time to do our final steps:

    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.We recommend them for doing backup scans when you suspect a malware infection.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.


    3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.

    10. After doing the above, you should work thru the below link:


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  7. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Delete this folder if you do not recognize the contents

    c:\documents and settings\All Users\Application Data\SIUAGAFFP
     
  8. fritz614

    fritz614 Private E-2

    OK, Will have a look at it. Thanks again!:-D

    Looked at it, did not recognize it, so I deleted it.
     
    Last edited: Feb 21, 2011

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