Log on probs

Discussion in 'Malware Help (A Specialist Will Reply)' started by Aragon, Sep 28, 2006.

  1. Aragon

    Aragon Private E-2

    Hi there ... old news but new problem. I can get on the net in safe mode but not in the usual manner. Each time I try in the usual way I get a 'refresh page' on my home page where there really should be a 'log on' and 'log off' tab. I have followed the addvice on several threads, run all of the spy ware/virus checkers and Regdit programs. Have checked through the lists for the various signs and so on with out any luck.

    My 'standard' running virus program is Trend ... which caught a virus which started the trouble. At a later date when things were getting tricky a downloaded program claimed to have detected Spyaxe.

    I have run the procedures on one thread here which included the virus Spy Axe, I have naturally run the standard virus procedure for viruses which usually works from the first(?) thread and a third instruction which concerns registration files/keys.

    I am at a loss.

    I have an XP pro comp. My abillities are narrow.

    Any help would be much appreciated before I ditch and try a reinstall .... but I hate losing to bugs .... if it actually is a bug/virus????

    Thanks for all your past help which I have gained from reading your site and never posting.

    All the best

    Aragon
     
    Aragon, Sep 28, 2006
    #1
  2. Lev

    Lev MajorGeek

    Welcome to MGs, aragon.

    I have asked the Admin to move your post to the correct forum where you will receive more replies. This thread will link to it once it has been moved :) Good luck.
     
    Lev, Sep 28, 2006
    #2
  3. Aragon

    Aragon Private E-2

    Thank you.
     
    Aragon, Sep 28, 2006
    #3
  4. Aragon

    Aragon Private E-2

    No Suggestions yet? :-(

    Would it be alright to paste a HJT log on here and if I do is there anyone who would be kind enough to take a look at it for me and tell me what I am missing?
     
    Aragon, Sep 29, 2006
    #4
  5. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi

    To actively assist you in removing malware we have small set of procedures and applications to run and gain logs from, then please only attach the logs to your next post.


    Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.
    • Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
    • Make sure you check version numbers and get all updates.
    • Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.
    • After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:
    Downloading, Installing, and Running HijackThis

    Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around.


    ​
    • When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:
      • CounterSpy - ONLY IF you were not able to run Windows Defender
      • Bitdefender - from step 6
      • Panda Scan - from step 6
      • runkeys.txt - the log from GetRunKey.bat
      • newfiles.txt - the log from ShowNew.bat
      • HijackThis
    NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!
     
    DavidGP, Sep 29, 2006
    #5
  6. Aragon

    Aragon Private E-2

    OK, thank you for replying ... I have gone through the procedures for
    and I have run the procedures on the
    . Obviously not the right choice as I am still here in safe mode.

    I am unsure as to where or how to get the following,
    and
    Also when I log onto the bitdefender site and run the scan it tells me that it hasn\t been able to download the latest files so the scan may be inaccurate.

    Here are the log files of Hijack this and buster .... Look forward to hopefully hearing from you again.
     
    Last edited: Nov 3, 2009
    Aragon, Sep 30, 2006
    #6
  7. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You need to follow ALL the directions Halo gave to you and work step by step thru the READ & RUN ME sticky thread. If you are asking about the runkeys.txt and newfiles.txt logs you obviously have not run the READ ME.

    Have you been experimenting and deleting things using HijackThis on your own. There appears to be a lot of typical stuff missing from your log. If so, you may be looking at a reinstall to get things back to normal working condition. Either that or you are filtering stuff with HJT.
     
    chaslang, Oct 1, 2006
    #7
  8. Aragon

    Aragon Private E-2

    OK ... I was working from an old copy of the \Read me First thread. I will try again.

    Yes ... I have removed or bloked some of the things which came up in Hijack this, but if I remember rightly it asked me if I wanted to back it up first. Also I have a back up cd which I made using Nero ... I\m not sure if that is of any good.

    If from what you can see on those two logs looks like it is going to be hopeless, perhaps I would be better off just reinstalling. Please let me know if that is the case.

    Thank you for your help so far.
     
    Aragon, Oct 1, 2006
    #8
  9. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    There is nothing in those logs of concern!

    Do not filter/block anything with HJT. We must see the full log. Also what have you removed with it already? You should not use HJT on your own unless you are an expert with PC and with your operation system. HJT is not a malware scanning tool and does not distinguish between what is bad or good/normal. HJT merely reports what processes are running and dumps a few registry key contents out. If you start using HJT to fix things without knowing what you are doing, you can make your PC unusable.

    If you have backups of what you removed, you should restore them.
     
    chaslang, Oct 1, 2006
    #9

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