Logs Attached; Please Review

Discussion in 'Malware Help (A Specialist Will Reply)' started by M_Logan, Jan 11, 2009.

  1. M_Logan

    M_Logan Private E-2

    Okay. Just finished running through the whole Read & Run spiel, along with the Windows Vista counterpart. For the record, I am running Vista Home Premium, 32-bit.

    The problem first manifested after I attempted to download a torrent - careless of me. I should, and do, generally know better. However, this time, I screwed up, and found myself with multiple infections, everything from Virtumonde to Crypt. Some of this stuff, I think, had been in the system for a while; we had a virus on the computer some time ago, and while nothing was behaving outwardly strange, I had a feeling there was something lurking.

    Attached are the indicated logs. I have yet to trust the machine on the internet since running the scans - probably won't, actually, until I get word back from you guys. Thank you in advance.
     

    Attached Files:

  2. M_Logan

    M_Logan Private E-2

    And the last one:
     

    Attached Files:

  3. M_Logan

    M_Logan Private E-2

    Apparently, the normal procedures did not get everything. I am still experiencing popups and am unable to run a standard search on mamma.com as of this posting.
     
    Last edited by a moderator: Jan 15, 2009
  4. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    http://www.majorgeeks.com/images/grenade.gifWelcome! to MajorGeeks.com!http://www.majorgeeks.com/images/grenade.gif

    First, uninstall your current versions of SAS & MBAM. Once uninstalled, reboot and download the new updated programs below. Once downloaded, install, update and run full scans with both. Attach the new logs once complete.

    Also, download the newest version of ComboFix & MGTools below and once complete with the two scans above, run this once more as well.

    Your next post should contain new logs from MBAM, SAS, ComboFix and MGTools.

    MGTools.exe

    ComboFix

    Malwarebytes Anti-Malware 1.33

    SUPERAntiSpyware 4.25.0.1008
     
  5. M_Logan

    M_Logan Private E-2

    Okay. New logs are attached.
     

    Attached Files:

  6. M_Logan

    M_Logan Private E-2

    Last one.
     

    Attached Files:

  7. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Pre-Instructions:
    1. First, please disable any antivirus and/or antispy programs you have installed so they will not block this fix.
    2. Print out these instructions or save them to a text file so that you can operate with All Browser Windows CLOSED.

    Step 1:
    Please look in Add/Remove Programs for the following and uninstall if found. If you get any errors just make a note and proceed.


    Step 2:
    Now we need to use ComboFix to remove a bunch of malware files.
    • Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
      • If it is not on your Desktop, the below will not work.
    • Open Notepad and copy/paste the text in the below quote box into it:
    • Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    • At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    • You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    • Now use your mouse to drag CFscript.txt on top of ComboFix.exe
    • Follow the prompts.
    • When it finishes, a log will be produced named c:\combofix.txt
    • I will ask for this log below
    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    Step 3:
    Default Security Settings

    To Default Security Settings:
    For Internet Explorer 6 users:
    Click Start > Run > type inetcpl.cpl and press ENTER, when Internet Properties comes up navigate to the Security Tab and click Default Level for the following:
    • Internet
    • Local Intranet
    • Trusted Sites
    • Restricted Sites.
    Click OK to exit.

    For Internet Explorer 7 users:
    Click Start > Run > type inetcpl.cpl and press ENTER, when Internet Properties comes up, navigate to the Security Tab and simply click the "Reset all zones to default level" button. Click OK to exit.

    NOTE: If it's "grey" then it's already at the default level.​
    Step 4:
    Please download ATF-Cleaner by Atribune. This program does not require an installation. The executable actually runs the program.

    NOTE: This program is for Windows XP and Windows 2000 only. ATF Cleaner will remove all files from the items that are checked so if you have some cookies you'd like to save. Please move them to a different directory first.
    • Double-click ATF-Cleaner.exe to run the program.
    • Under Main choose: Select All
    • Click the Empty Selected button.
    If you use Firefox browser
    • Click Firefox at the top and choose: Select All
    • Click the Empty Selected button.
      • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    If you use Opera browser
    • Click Opera at the top and choose: Select All
    • Click the Empty Selected button.
      • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    Click Exit on the Main ATF-Cleaner menu to close the program.​

    Step 5:
    Next I would like you to install the current version of Sun Java: Sun Java Runtime Environment

    Step 6:
    Finally, run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:
    • C:\ComboFix.txt
    • C:\MGlogs.zip
    Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now.
     
  8. M_Logan

    M_Logan Private E-2

    Only one major issue, and it's not necessarily a problem. See, weatherbug is a program we get a fair amount of use out of, particularly my father. I've deleted it as per request, but there is a large likelihood that he'll be wanting it back - if so, my hands are tied on that matter. Is there a better alternative, and if so, where might I find it?

    Attached are the new logs. At this moment, I am still in the process of updating Java - dialup is a pain in the arse, I must say.
     

    Attached Files:

  9. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Yes, there is one called "Weather Watcher" which you can download from MG's. It does about the same but without the adware Weatherbug comes with.

    I haven't used it in a while but loved it when I did.

    Weather Watcher 5.6.4.1
     
  10. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Your logs are clean! If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware & Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources (except a little disk space) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /u
        • Notes: The space between the combofix" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
      • Delete the C:\combofix folder from combofix (if it exists)
    3. If we had you run Avenger, you can delete all files related to Avenger now.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have re-enabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to Add/Remove Programs and uninstall HijackThis.
    8. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    9. If you are running Windows Vista, Windows XP or Windows ME, you need to follow the below:
      • Refer to the cleaning steps in the READ ME for your Windows version and see the steps to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    10. After doing the above, you should work thru the below link:
     
  11. M_Logan

    M_Logan Private E-2

    Many thanks. There is a good likelihood that I'll be posting logs from someone else's computer tomorrow; seems I'm the local geek. If/when I do, it should be noted that the logs are -not- from a computer I own or normally operate, but will be following the usual steps to fix. Just hope it doesn't take too long; a coke and a bag of chips doesn't go very far, as far as payment goes.
     
  12. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    If you are cleaning another computer then I recommend creating a new thread for that computer as we work on one computer per thread.
     
  13. M_Logan

    M_Logan Private E-2

    I wound up reformatting it anyway, so it's not an issue. Did wind up with some driver issues, but they're being handled in the proper forum. Thanks for the help, mate.
     
  14. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    You're Welcome!

    Surf Safely!:major
     

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