Logs attached.

Discussion in 'Malware Help (A Specialist Will Reply)' started by mands1833, May 6, 2013.

  1. mands1833

    mands1833 Private E-2

    Information: Friday on 5-3 I followed the steps and cleaned up some junk following the steps. Noticed an immediate increase in performance.

    Back to today, and the computer was extremely slow again. So, I went through the steps again and attached are my logs.

    Note: Cash plan is installed, wanted to make that known so I don't keep on having this virus installed on this computer.

    Also, dropbox is installed.

    The 5 most recent files have been uploaded. I can also do the 5 I did on Friday.

    Please let me know if I have not followed the rules/instructions or did something incorrectly.

    thank you in advance.
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    I assume you meant CrashPlan. Are you saying this is a virus??? It is something you installed. If you don't want it then uninstall. Same applies to Dropbox.

    I'm not seeing any malware. Perhaps your PC is slow because of how many browser tabs you are opening and because you are running both Chrome and Avant browsers at the same time. Your process list showed the below
    Other problems are that you are downloading cracks/keygens as shown in your Hitman log:
    See >> Warning about Porn, Keygens, Cracks, and other Illegal Software
     
  3. mands1833

    mands1833 Private E-2

    First of all thank you (and to everyone who volunteers their time). Is there a donation button. I looked but could not find anything. But I am on limited battery here at the hospital waiting area.

    Yes, meant crashplan and dropbox are supposed to be on the computer, I just wanted to make sure if there was Malware that I was not going to be re-installing it somehow.

    Third, I have, to be on the safe side, uploaded a one of the logs I saved from early Saturday morning when I first ran the software. I noticed an immediate fix, and then thought perhaps the malware had come back. I thought for sure that they had detected malware, but if you say it hasn't come back. I have not setup system restore.

    Fourth, I have deleted all the keygens, and am implementing a policy that nobody is supposed to be downloading any software unless I review it first (from a legit site).

    Fifth, should I delete those programs since they were installed with a keygen?

    Six: When I browse I am bad at opening many tabs and windows at once. When I close them, however, it does not seem to get any better. Is there a software solution to this as I believe Chrome/firefox/etc. have "memory leaks" but I am not sure. (like right now my computer is really slow after closing those windows and tabs, and won't get fast until i reboot it)

    Once again thank you for your help and thank you for your help in advance.
     

    Attached Files:

  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome.
    Yes.

    I don't know of any real memory leaks but if you want to free up all memory, you must exit the browser completely and then see what happens.

    I suggest that you reboot your PC and do not open Firefox or Google or Avant. Just open IE and open only ONE tab. See how things look.
     

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