Logs for Inspection, If You Please

Discussion in 'Malware Help (A Specialist Will Reply)' started by baughtl, Jan 11, 2008.

  1. baughtl

    baughtl Private E-2

    Hi - I followed the steps in your malware removal guide. First - thank you!! I don't know what hubby got into (well, guess I do, really) but the PC was diseased! I believe your instructions allowed me to remove all the malware but would appreciate it if you could review the attached logs and let me know for sure. There are still performance issues. My main concern is that it takes forever to log in and switch between users. My Internet download speed is also excruciatingly slow - I'm only getting between 6-25% of comcast.net potential download speed according to testmy.net. I do understand that there could be issues other than malware at work with that and can address that separately once I have ruled everything else out. It's probably all the rain we have had lately anyway. ;)

    Prior to and during the scans I received several "page fault in non paged area" blue screens. I haven't had one since I was able to successfully run the scans. What's up with that?

    Thanks in advance, you have been a great help so far.
    Toni
     

    Attached Files:

    baughtl, Jan 11, 2008
    #1
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    First off you need to install SP2 as soon as we are finished getting you clean.

    Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Now download The Avenger by Swandog469, and save it to your Desktop.

    * Extract avenger.exe from the Zip file and save it to your desktop
    * Run avenger.exe by double-clicking on it.
    * Check the 'Input script manually' box.
    * Click on the magnifying glass icon.
    * Copy everything in the Quote box below, and paste it in the box that opens:

    * Now click the 'Done' button.
    * Click on the traffic light icon and OK the prompt.
    * You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
    * A log file from Avenger will be produced at C:\avenger.txt

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from Avenger.
     
    TimW, Jan 12, 2008
    #2
  3. baughtl

    baughtl Private E-2

    Followed your instructions, new logs attached.

    I received another Page Fault in Non Paged Area blue screen whent starting the PC today. Do you think this is related to the malware issues?

    Thank you.
     

    Attached Files:

    baughtl, Jan 12, 2008
    #3
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You need to tell me exactly what the fault is when you get the BSOD.
     
    TimW, Jan 12, 2008
    #4
  5. baughtl

    baughtl Private E-2

    A problem has been detected and windows has been shut down to prevent damage...

    PAGE_FAULT_IN_NONPAGED_AREA

    If this is the first time you've seen this erorr screen restart your computer. If this screen appears again check if any new hardware or software is properly installed.

    If it continues, disable/remove newly installed hardware or software and disable BIOS options such as caching or shadowing.

    TECH INFO

    ***STOP: 0x00000050 (0xE2F73000, 0x0000000, 0x804F8CA4, 0x0000001)***

    Beginning dump of physical memory

    -----------------------------------------------------
    This is pretty much verbatim.

    I reran CCleaner again this morning and believe the physical memory dump file was deleted.

    The only recently installed software would be the malware, and the only new hardware would be new speakers.

    Thanks again.
     
    baughtl, Jan 12, 2008
    #5
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    That stop error usually refers to a hardware issue ...though it could also be a driver (doubtful).

    You need to test your ram and also run a chkdsk on the hard drive.
     
    TimW, Jan 13, 2008
    #6
  7. baughtl

    baughtl Private E-2

    chkdsk did not return any errors. How do I check my RAM?
     
    baughtl, Jan 14, 2008
    #7
  8. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You can use this:
    MemTest
    Let it run for a few hours to make sure.
     
    TimW, Jan 15, 2008
    #8

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds