Logs, need help!

Discussion in 'Malware Help (A Specialist Will Reply)' started by preciouspho, Apr 20, 2015.

  1. preciouspho

    preciouspho Private E-2

    Ive uploaded the required log. TDSS has no logs as they fail to find anything
     

    Attached Files:

  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    BuyNsave <<< Uninstall this


    Rerun Hitman Pro and have it remove everything it finds.


    Re run Malware Bytes and this time have it quarantine all it finds.


    http://imageshack.us/a/img841/7292/thisisujrt.gif Please download Junkware Removal Tool to your desktop.
    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
    • The tool will open and start scanning your system.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Attach JRT.txt to your next message.


    Now re run Both Malware Bytes and Hitman Pro again and attach their new logs.

    Run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista, Windows7 or Win8) Then attach the new C:\MGlogs.zip file that will be created by running this.
    Let me know of any problems you may have encountered with the above instructions and also let me know how things are running!
     

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