Logs to be checked Please.

Discussion in 'Malware Help (A Specialist Will Reply)' started by iain.t, Dec 11, 2010.

  1. iain.t

    iain.t MajorGeek

    Hi,
    I have completed the Read/Run me first and I am attaching the logs for your Expert eyes to run rule over, the machine that was/is infected is a neighbours sons and was asked to have a look at as it was doing wierd things!! lol. I think that the scans have removed everything BUT I would still like an Expert to have a look.
    Much Appreciated.
    iain.t :major
     
    Last edited: Jun 5, 2011
  2. iain.t

    iain.t MajorGeek

    Please find other logs attached as requested.
     
    Last edited: Jun 5, 2011
  3. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Looks like the scans took care of things.

    You need to ask the user of this machine why they are surfing without antivirus. Tell them to install some.

    Ask them if the below are used or even needed. If not, uninstall them.

    • PageRage Toolbar
    • FilmFanatic
    • Yontoo Layers Client 1.10.01

    What is this a link to?

    C:\Documents and Settings\All Users\Desktop\hhhhhhvfhfvhghgfgggggg.lnk

    Uninstall below outdated java.

    • J2SE Runtime Environment 5.0
    • Java(TM) 6 Update 21

    Reboot your machine and install the most current and up to date version of Java available here at the below link:

    Java Runtime 6

    What problems remain, if any?
     
  4. iain.t

    iain.t MajorGeek

    Hi Kestrel 13!,
    Thanks for checking the logs for me!!! much appreciated!! uninstalled all the programs as he is only a 12yr old and doubt he knows what they are!!!, i have re-named the desktop item back to its original name > webcam.
    I have installed the anti virus that i uninstalled before i started the logs > AVG 9 + firewall. I also sorted the Java aswell. Everything seems to be O.K!!!
    Thank you again for your time.
    iain.t :major
     
  5. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    You're welcome.

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    10. After doing the above, you should work thru the below link:
     
  6. iain.t

    iain.t MajorGeek

    Thanks!!!
    Notebook is running as new now.
    iain.t :major
     
  7. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    You're welcome. Safe surfing. :)
     

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