1. dazed & confused

    dazed & confused Private E-2

    Hi, I'm yet another newbie. I've done the read me first list and now have no idea what the logs mean. I was told that I had a virus when I sent an email and that person's anti-virus caught it. My computer is very slow and I haven't maintained it very well with anti-virus, anti-malware ect. I also did get the black screen after running and rebooting combofix. I just restarted the computer and got the log. I've run AntiVir and found nothing. Is my computer actually clean, even running it constantly :confused
    Thanks guys
     

    Attached Files:

  2. dazed & confused

    dazed & confused Private E-2

    Other logs - hope I'm doing this right :eek:
     

    Attached Files:

  3. abri

    abri MajorGeek

    Hi dazed & confused,
    Welcome to Major Geeks!


    Whatever virus the other person's antivirus picked up, it does not show up in any of the logs. There is one online scan you can do which picks up email viruses more specifically than other scans. One question I have, however, is whether you use an email program in your computer or whether you use a web-based email program.

    If you have a program on your computer like aol or outlook, you could run the BitDefender online scan and point it directly at those directories which have your emails. If the virus was in an attachment like a photo, you could have this scan look at those files.

    If you'd like to try this, please go to Using BitDefender Online Scan. You can only run this scan with Internet Explorer and you have to have Active X enabled. After you click on I agree, it will want to download the components it requires to run. You'll get a window where you will see Start Scan. Before you start the scan look in the box directly above this button where you'll see two options. The top one of these allows you to select which drive / folders you want to have scanned. By making a selection here, and having it only scan those files where you think this virus might be, you can save yourself a lot of time.

    Be sure to save the file as per the instructions so that we can look at it afterwards.

    There is one more thing to consider in this since your computer seems malware free and that is the possibility that the other person's antivirus program picked up something which it considers a virus but which is not. This is called a false positive.

    Other than that, there are a few things you can do while you're here that will help your computer:

    1) If you do not use Windows Messenger (not to be confused with MSN Messenger!!) I would like you to run Disable/Remove Windows Messenger

    2) Open your Windows Live Messenger, go to Help -> Customer Experience Improvement Program and turn it off. That will stop you getting all those sqm files.

    3) Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe"

    After you click fix, just close hijackthis.

    4) Now run CCleaner at the default setting with the Windows tab as the top one. (Run this scan everytime you go offline for awhile as bad things like to lurk in your temp files.)


    5) Please run C:\MGtools\GetLogs.bat and attach the fresh MGlogs.zip

    Let me know how things are running now?

    abri
     

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