Long Term Infection

Discussion in 'Malware Help (A Specialist Will Reply)' started by aztec1000, Jan 25, 2014.

  1. aztec1000

    aztec1000 Private E-2

    It's been a couple years since I last disinfected my PC. The machine has slowly ground slower and slower. The hard drive spins a lot, and the CPU usage often shows it's >90%, even when doing routine tasks. I've uninstalled all kinds of stuff, and have >108GB free out of 180GB total space.

    The 5 scans found a few things. Logs properly attached, hopefully!

    TIA.
     

    Attached Files:

  2. aztec1000

    aztec1000 Private E-2

    I know replying to myself only slows down response time, but I figured I should better describe the issues.

    It takes a long time to boot up. Just 20 seconds to show me the login screen in Windows XP, but after I input the user name, it's a good 2 mins until it's ready to go (says "loading personal settings"). Opening a browser is another minute or so, IE8 being the slowest (Google Chrome loads much faster). I've done things like kill off add-ins, etc., and it doesn't matter. I've also defrag'd and cleaned up the disk.
     
  3. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

    Hello, aztec1000

    Before we begin - you must set MSconfig for "Normal Startup Mode"

    *Other than the tools (and their generated logs) our guide instructed you to save there, I strongly recommend that you clean up your Desktop immediately leaving only shortcut links. Do not store downloads, exe files, iso files....etc on your Desktop. First it is not a safe place to keep them (i.e., you may loose them due to malware, and a cluttered Desktop is an easy hiding place for malware), and last but not least - it can have an effect on your PCs performance.
    ...because of having one half of our recommended MINIMUM RAM installed, and everything that you're running at startup.
    Now run Hitman Pro and cleanup all the Potential Unwanted Programs it found.

    Uninstall these outdated and the nuisance toolbar.
    AVG SafeGuard toolbar
    Java Auto Updater
    Java(TM) 6 Update 21

    Using Windows Explorer, delete these left-overs:
    C:\Documents and Settings\All Users\Start Menu\Programs\AVG Free Edition
    C:\Documents and Settings\All Users\Start Menu\Programs\Reimage Repair
    C:\Program Files\AVG SafeGuard toolbar
    C:\Program Files\Reimage
    C:\Program Files\Common Files\AVG Secure Search
    C:\WINDOWS\system32\config\systemprofile\Application Data\McAfee

    Now install the current version of Sun Java
    Go here for 32 bit OS = Sun Java 32 bit Runtime Environment *Make sure that when you see the form asking about installing Ask Toolbar that you uncheck this.

    NOTE: You have WinPatrol installed, use it's features to help manage your startups while you look into adding more RAM.

    * If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware. It provides no "real-time" protection unless you purchase it and does not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. Go back to step 4 of the READ ME and re-enable your Disk Emulation software with Defogger if you had disabled it.
    3. Go to add/remove programs and uninstall HijackThis.
    4. Go to the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    5. Any other miscellaneous tools we may have had you install or download can be uninstalled and/or deleted.
    6. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 6 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    7. After doing the above, you should work through the below link:
    Safe surfing!
     
  4. aztec1000

    aztec1000 Private E-2

    Thanks.

    Could not delete AVG Secure Search. There is one file in there that won't let me. I deleted all around it.

    Java Auto Updater wasn't present in my list of things to uninstall via the add/remove in Control Panel.

    Java doesn't work. The last step, where you close it and it's supposed to open, it fails.

    Re: RAM, thanks for pointing that out. I haven't addressed because the machine was plenty fast for basic purposes before. I'll add anyway.

    Desktop. Hear ya. Cleaned much of that out, have some to go.
     
  5. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

  6. aztec1000

    aztec1000 Private E-2

    I uninstalled AVG earlier, it's that I can't remove a folder within it, as the PC is saying the .dll file can't be accessed. So there's still a remnant.

    I'll work on Java load.

    Meanwhile, it's about twice as slow booting up. Hangs for a few mins after logging in, while it says it is loading user preferences. I've disabled or removed everything from startup except our wifi network.
     

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