Loss of virtual memory due to viruses?

I have a Dell D610 Laptop and was infected by some viruses. I bought Symantec's Norton Antivirus, and found that I had: Download.Trojan which was deleted, Hacktool.rootkit which was quarantined, and Trojan.vundo which many times gave me an "access denied" response although once in the middle it was quarantined. I have run Symantec's Trojan.Vundo remover tool though and that removed some stuff. My problem is that I run a full virus check and everything comes up clean. But I am getting messages that "the memory could not be read". Then i click ok or cancel, but either way it will close the program (such as internet explorer) that I am using. I also often get windows pop up messages warning me that my virtual memory is low. Can the viruses have deleted some of my virtual memory? How do I get my computer back to normal so it won't keep closing my programs?

 

Symantec's Vundo Removal Tool does not work.

Welcome to MajorGeeks.com, please follow the steps below:

- Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support

• Make sure you check version numbers and get all updates.

After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis:

Downloading, Installing, and Running HijackThis

 

but is there anything i can do to fix my virtual memory loss problem?

 

Your losing Virtual Memory because something is using it up. Follow the directions I have you. We'll deal with one thing at a time. First we need to get the viruses off your system.

 

I clicked on the link u sent and since I had had a trojan.vundo virus I clicked on the link that led me to vundofix.exe. I performed the scan and deleted the files. the Log was:

~INLINE LOG ATTACHED~ SPD

 

Where are the other 3 logs you are supposed to post as per our tutorial? There is a reason why we have you run it and post those logs.

Do not copy and paste logs into your posts, it you had read and followed the directions I linked to, you would know this.

 

I completed the steps in the tutorial and attached logs. I'm not sure if you want the Hijack This log so I didn't include it yet. The Microsoft Windows Malware Removal tool and Microsoft Windows Defender found nothing wrong. The Ad-Adware SE and Spybot Search and Destroy found a few things wrong- spyware, not viruses.

 

The Vundo Fix shows several files found and deleted. Please post your HijackThis log.

 

hijack this log

 

Scan with HijackThis and fix this line:

REBOOT

Post a fresh HijackThis log.

 

This is the new Hijackthis log after fixing that line and rebooting.

 

OK, your log is clean.

Disable sytem restore to flush your restore points the enable system restore. This will create a new clean restore point for your computer.

I noticed that the version of Java on your computer is outdated. Get the latest version from Sun, uninstall the old version after you have updated Java.

 

thanks!