Lots of malware page one

Discussion in 'Malware Help (A Specialist Will Reply)' started by kirk48, Dec 21, 2006.

  1. kirk48

    kirk48 Corporal

    HI guys, I've tried all of the suggested options with no real success. This computer was running AOL without any of the security enabled. I've been able to clear enough malware to get the security turned on but it isn't the most trust worthy in the world. Anyway, I'm going to send two posts so I can get all six logs uploaded. Thanks, kirk48
     

    Attached Files:

  2. kirk48

    kirk48 Corporal

    I hope this is the right way to send the rest of the logs. If not I 'm sure you will let me know.
     

    Attached Files:

  3. kirk48

    kirk48 Corporal

    This is the log from Ewido Security scan.
     

    Attached Files:

  4. kirk48

    kirk48 Corporal

    I've run all of the solutions that would run without clearing all of the virus infections. I couldn't get a link to spy sweeper or zone alarm but I ran all of the other suggestions including the alternative scans. Several virus and malware objects were found and deleted yet something still remains. My main problems right now are 1. Macafee keeps coming up telliing me that the computer is at risk yet a scan with the AOL safe and security center finds no problem. 2. Whenever I log on to the internet through AOL explorer I'm redirected to a site called Private Internet Zone (I think, the text is in Spanish) 1987324.com/?301. I only had one more log to attatch and have done so. Please let me know what to do next since I'm at the end of my rope here.
     

    Attached Files:

    Last edited by a moderator: Dec 23, 2006
  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    It appears that you have a lot of problems! This is due to the fact that your Windows and IE versions are severely out of date and represent a major security risk. After we fix any malware problems, you must get update or you chances of getting infected again will remain very high.

    You did not install HijackThis as we requested. You have it here:
    C:\Documents and Settings\Marty\Desktop\Spyware\HJT\analyse.exe

    That is exactly where we requested that it not be installed. Please fix this now.


    Is the below your expected Start Page? I would not think it is. Therefore I'm adding it to the list to fix.
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.1987324.com?301

    Okay let's get started fixing everything!

    First download and run this: ViewpointKiller

    Then download and run this Disable/Remove Windows Messenger to remove Windows Messenger.

    Continue by downloading a tool we will need - Pocket KillBox

    Save it to its own folder somewhere that you will be able to locate it later.

    Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.1987324.com?301
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [ansfsrg.dll] C:\WINDOWS\System32\rundll32.exe "C:\Documents and Settings\Marty\Local Settings\Application Data\ansfsrg.dll",szmdtgg
    O4 - HKLM\..\Run: [ERS_check] "C:\Program Files\Common Files\WinAntiVirus Pro 2006\ers_startupmon.exe"
    O4 - HKLM\..\Run: [aouei] C:\Documents and Settings\Marty\Application Data\ratorefaci\sysrtmvs.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [Key] C:\DOCUME~1\Marty\LOCALS~1\Temp\D.tmp
    O4 - Startup: .protected
    O4 - Global Startup: .protected
    O15 - Trusted Zone: www.1987324.com
    O15 - Trusted Zone: www.adslconnection.name
    O15 - Trusted Zone: www.softlab.name
    O15 - Trusted Zone: www.xxx-content.name
    O20 - AppInit_DLLs: c:\windows\system32\ldcore.dll
    O21 - SSODL: Internet Explorer - {F28A40D7-AD0E-034A-C651-5F0ED76232E6} - C:\WINDOWS\System32\Knnjmd32.dll (file missing)
    O21 - SSODL: PNtVzxK - {C850A53B-62FA-0F91-9704-0066ADBE556F} - C:\WINDOWS\System32\iyhj.dll (file missing)

    NOTE: HJT may popup an error about the AppInit_DLLs line. Ignore it and click OK to continue.

    After clicking Fix, exit HJT.

    Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Now run Pocket Killbox by doubleclicking on killbox.exe
    Choose Tools > Delete Temp Files and click Delete Selected Temp Files.
    Then after it deletes the files click the Exit (Save Settings) button.
    NOTE: Pocket Killbox will only list the added files it is able to find on the system. So when you do the below, if some files do not show in the list after pasting them in, just continue.

    Select:
    • Delete on Reboot
    • then Click on the All Files button.
    • Please copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):

    C:\WINDOWS\Downloaded Program Files\AUTO_301_N.exe
    c:\documents and settings\marty\desktop\winmovieplugin.lnk
    C:\Documents and Settings\Marty\Start Menu\Programs\WinMoviePlugin.lnk
    C:\Documents and Settings\Marty\Start Menu\Programs\Startup\.protected
    C:\Documents and Settings\Marty\My Documents\WinMoviePlugin.lnk
    C:\Documents and Settings\Marty\Local Settings\Application Data\ansfsrg.dll
    C:\Documents and Settings\Marty\Application Data\ratorefaci\sysrtmvs.exe
    C:\Documents and Settings\Marty\Local Settings\Temporary Internet Files\Content.IE5\G34T8V8L\tai[1].exe
    C:\Documents and Settings\Marty\Local Settings\Temporary Internet Files\Content.IE5\UJINUBEZ\sgru[1].htm
    C:\Documents and Settings\All Users\Start Menu\Programs\Startup\.protected
    C:\Program Files\Common Files\WinAntiVirus Pro 2006\ers_startupmon.exe
    C:\.dmp
    C:\296.tmp
    C:\asfds
    C:\.protected
    C:\WINDOWS\system32\ss.exe
    C:\WINDOWS\system32\ansfsrg.dll
    C:\WINDOWS\system32\hnujvpc.dll
    C:\WINDOWS\System32\Knnjmd32.dll
    C:\WINDOWS\System32\iyhj.dll
    c:\windows\system32\ldcore.dll
    • Return to Killbox, go to the File menu, and choose Paste from Clipboard.
    • Click the red-and-white Delete File button. Click Yes at the Delete on Reboot prompt.
    If you receive a PendingFileRenameOperations prompt, just click OK to continue (But please let me know if you receive this message!).

    If Killbox does not reboot just reboot your PC yourself.

    After reboot locate the below folder and delete if found:
    C:\WA6P
    C:\Program Files\Common Files\WinAntiVirus Pro 2006

    Also delete all files and subfolders in the below folder except ones from the current date (Windows will not let you delete the files from the current day).
    C:\Documents and Settings\Marty\Local Settings\Temp\

    Now attach the below new logs and tell me how the above steps went.

    1. GetRunKey
    2. ShowNew
    3. HJT


    Make sure you tell me how things are working now!

    Reminder Note: Once we have determined you are malware free you will need to disable System Restore, reboot, and re-enable system restore per step 1 of the READ & RUN ME. This only applies to if using WinXP or WinMe.
     
  6. kirk48

    kirk48 Corporal

    Thank you for helping me with this mess chaslang. Ok I ran all of the programs and deleted all of the files I could find. HJT could not delete all of the stuff I checked off or at least I don't think it did. I did not find C:\WA6Por C:program Files\Common Files\Win AntiVirus Pro 2006. I still get directed to http:\\www.1987324.com/?301 in Spanish of all things when I get on line and Mcafee still bitches about threats then proceeds to do squat about it. I hope I got HJT in the right place this time. I tried to be so careful about following the instuctions to the letter but I must get tired or distracted and do just what I was told to not do. The three new logs are attatched.
     

    Attached Files:

  7. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    It is still there. Make sure you followed the directions in step 2 of the READ ME and look again. See your newfiles.txt log and you will see it appears in your root folder:
    Code:
    "C:\"
    WA6P          Dec 19 2006              "WA6P"

    For your redirection problem, we have to uninstall some of the antispyware programs! You have too many realtime blockers installed and they are getting in our way.

    Uninstall CounterSpy & Ewido and then reboot your PC.

    After reboot, shut down CA Pest Patrol (this is probably part of your AOL software security).

    Then run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.1987324.com?301

    After clicking Fix, exit HJT.

    Now we need to Reset Web Settings:
    1. If you have an Internet Explorer icon on your Desktop, goto step 2. If not, skip to step 3.
    2. Now right click on your desktop Internet Explorer icon and select Properties. Then click the Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK. Then skip step 3.
    3. If you do not have an Internet Explorer icon on your Desktop, click Start, Control Panel (for some systems it may be Start, Settings, Control Panel), Internet Options, Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK.

    Now reboot your PC.

    Note: You never installed the correct version of Spybot from the READ ME. You are using a version that has not been used in 3 years. Uninstall it and then install the correct version from the READ ME.

    Now attach the below new logs and tell me how the above steps went.
    1. ShowNew
    2. HJT
     
  8. kirk48

    kirk48 Corporal

    OKie dokie, I've completed all of the instructions. Looks a lot better, redirector is gone, new version of Spybot found the Pro2006 file I couldn't find
    amd Mcafee dosen't bitch about threats. At least not yet.
     

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  9. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Okay, we are almost done.

    Run this ViewpointKiller to remove Viewpoint Media.

    Then we will be done with you malware removal.

    If you are not having any other malware problems, it is time to do our final steps:
    1. If we used Pocket Killbox during your cleanup, do the below
      • Run Pocket Killbox and select File, Cleanup, Delete All Backups
    2. If we used ComboFix you can delete the ComboFix.exe file and associated C:\combofix.txt log that was created.
    3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
    4. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
    5. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
    6. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    7. You can delete the ShowNew.Zip and GetRunkey.Zip files and the files that you extracted from the ZIP files. You can also delete the C:\newfiles.txt and C:\runkeys.txt logs that were created
    8. If you are running Windows XP or Windows ME, do the below:
      • go back to step 8 of the READ & RUN ME to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    9. After doing the above, you should work thru the below link:
     

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