made error with combofix and now it won't run

catlady13 · Feb 2, 2009

When reading where to save and where to run I accidentally got mgtools and combofix backwards. I installed combofix in my c drive and mgtools ( which I haven't run yet) on my desktop. Please bear in mind I am old and menopausal. Nothing happened with combofix except for a blue box with a blinking yellow cursor. I probably compounded this problem by deleting it and the combofix and qoobox folders from under my c drive and trying again. I then deleted them again and tried again. After realizing my error I put it on my desktop where it still will not run. Should I just procede with running mgtools from under my c drive or is there any way to fix this combofix problem?
I had found some rootkits previously etc. Thank you so much for your help and advice.
Linda

TimW · Feb 2, 2009

Just continue on and get us the logs for:
SAS
MBAM
C:\MGLogs.zip

catlady13 · Feb 2, 2009

Hmm uploaded log files to somewhere. I will try again. I think they went to cyberheaven. Sorry if you get them twice.

TimW · Feb 3, 2009

Well, whatever you had is gone now.

I strongly advise you to cleanup your Desktop. Remove everything but links to run programs. Do not download and save programs here and definitely do not use it for long term storage. You need to keep ComboFix.exe here for now as we need it, but we will be removing it when we are finished with your cleanup. A cluttered Desktop is malware's playground and it can also cause performance degradation especially when you start saving large files here like you are doing.

If you are not having any other malware problems, it is time to do our final steps:

We recommed you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They are useful as backup scanners. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.

If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)

Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required

"%userprofile%\Desktop\combofix" /u

Notes: The space between the combofix" and the /u, it must be there.

This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.

Delete the C:\combofix folder from combofix (if it exists)

Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.

If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.

Go to add/remove programs and uninstall HijackThis.

You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip

If you are running Vista, Windows XP or Windows ME, do the below:

Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.

Then reboot and Enable System Restore to create a new clean Restore Point.

After doing the above, you should work thru the below link:

How to Protect yourself from malware!

catlady13 · Feb 4, 2009

I want to thank you so much for all of your help.
The computer was running perfectly till my son got hold of it. I will move all that stuff on the desktop and tell him not to store stuff there. He thinks he knows more than his old mother but obviously doesn't know as much as he thinks he does.
I am now using a mac instead and find it much easier.
Anyway it seems clean and is running perfectly so thank you ever so much for your help.

TimW · Feb 5, 2009

You are most welcome...safe surfing.

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made error with combofix and now it won't run

catlady13 Private E-2

TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

catlady13 Private E-2

Attached Files:

mbam-log-2009-02-02 (13-02-01).txt

SUPERAntiSpyware Scan Log - 02-02-2009 - 12-10-40.log

MGlogs.zip

TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

catlady13 Private E-2

TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member