major cdrom problems

i work in an enterprise level enviornment where we are starting to see major issues with our cdroms. The cdrom will not work when you insert a disc, dvd, audio or data disks, the drive just says "cd-drive" instead of what it really is. this is happening with both cd rom and cd\rw drives, on both dell and hp machines, and in both xp and 2000. The problem is fixed with a reboot, but only for the first couple times you use the drive, then you will need to reboot again to fix it again. replacing the drive fixes it only for a little while then it returns. any ideas? please.

 

maybe you need to update drivers
just an thought

 

did that. plus we are looking at different cdroms in different os's... all of them would not simultaniously get a bad driver. is there an update that MS put out that might have done this?

 

Microsoft have an autoplay repair tool , called autofix which might/might not help, for CDRoms. Otherwise, I came across this problem on one or two pc's, and found that the problem occurs in the reading, and writing area's. I did the same as you, changing around.In the end I replaced the cdroms, and still found it had difficulty with some cd's.I now find that if you put a cd-r into them, it might play up, but a cd-rw works o.k
I will come back to you on this, if you have not solved it

 

I found this note, which might help.
http://www.macmillandictionary.com/aboutcdfaq.htm
My CD-ROM has stopped working after a Windows Update. What can I do?
LATEST INFORMATION published on 18 October 2006
On 8 August 2006, Microsoft published an automatic Windows Update KB917422. This update has installed on your computer and conflicts with a wide range of software, including Macmillan CD-ROMs. Computers running Windows 2000 and Windows XP are likely to be affected. Microsoft has made a hotfix called KB924867 which solves this problem.

You can now download hotfix KB924867 directly from Microsoft's website by clicking on the link for your version of Windows:
Windows XP
Windows 2000
Windows Server 2003
Windows XP x64 Edition
Windows Server 2003 x64 Edition
Windows Server 2003 for Itanium-based Systems