Major PopUp/Virus/Spyware problems!!!

If you ran all the steps in the READ ME FIRST then follow the steps below.


- Download HijackThis 1.99.1

- Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT

- Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file.

- Before running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.

- Run HijackThis and save your log file.

- Post your log as an ATTACHMENT to your next message. (Do NOT copy/paste the log into your post).

 

If you are using WinXP or WinMe, make sure you have system restore disabled (per the tutorial).
For all OS types, make sure viewing of hidden files is enabled (per the tutorial).

Please run HijackThis and click on the "Open the Misc Tools Section" button on the open page. Then select "Open process manager" on the left-hand side. Look for the following process (or processes) and one at a time kill them by selecting it and then click "Kill process". Then click yes.
C:\WINDOWS\IEXPLOR.exe
C:\WINDOWS\system32\rsoajv\qjik.exe
C:\WINDOWS\system32\qdvacnd\jfujd.exe
C:\WINDOWS\system32\dmksybi\gfqvt.exe
C:\WINDOWS\system32\uupo\ejafnsx.exe
C:\WINDOWS\system32\mdgdcenc\jgntr.exe
C:\WINDOWS\system\ufrh.exe
C:\WINDOWS\system32\wpnudsdk.exe
C:\WINDOWS\system32\domjd\ymwispjq.exe

After killing all the above processes, click "Back".

Then please click "Scan" and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
O4 - HKLM\..\Run: [C:\WINDOWS\IEXPLOR.EXE] C:\WINDOWS\IEXPLOR.EXE
O4 - HKLM\..\Run: [AtxBrw] C:\WINDOWS\IEXPLOR.exe
O4 - HKLM\..\Run: [ilggcn] C:\WINDOWS\system32\idxn\ilggcn.exe
O4 - HKLM\..\Run: [glrnl] C:\WINDOWS\system32\npgwcjn\glrnl.exe
O4 - HKLM\..\Run: [leikpe] C:\WINDOWS\system32\yceqvkfm\leikpe.exe
O4 - HKLM\..\Run: [faxfi] C:\WINDOWS\system32\rpemoc\faxfi.exe
O4 - HKLM\..\Run: [avtvl] C:\WINDOWS\system32\ktknq\avtvl.exe
O4 - HKLM\..\Run: [gfqvt] C:\WINDOWS\system32\dmksybi\gfqvt.exe
O4 - HKLM\..\Run: [etbrun] C:\windows\system32\elitezvo32.exe
O4 - HKLM\..\Run: [ejafnsx] C:\WINDOWS\system32\uupo\ejafnsx.exe
O4 - HKLM\..\Run: [qjik] C:\WINDOWS\system32\rsoajv\qjik.exe
O4 - HKLM\..\Run: [jfujd] C:\WINDOWS\system32\qdvacnd\jfujd.exe
O4 - HKLM\..\Run: [gndrqyh] C:\WINDOWS\system32\kkdhecgq\gndrqyh.exe
O4 - HKLM\..\Run: [ymwispjq] C:\WINDOWS\system32\domjd\ymwispjq.exe
O4 - HKLM\..\Run: [jgntr] C:\WINDOWS\system32\mdgdcenc\jgntr.exe

Ares is known to contain Adware! Consider uninstalling it!
O4 - HKCU\..\Run: [ares] "C:\Program Files\Ares\Ares.exe" -h

O4 - HKCU\..\Run: [h0ptRiatQ] wpnudsdk.exe
O23 - Service: avtvlktknq - Unknown owner - C:\WINDOWS\system32\ktknq\avtvl.exe
O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe
O23 - Service: ymwispjqdomjd - Unknown owner - C:\WINDOWS\system32\domjd\ymwispjq.exe


After clicking Fix, exit HJT.

Boot into safe mode and use Windows Explorer to delete:
C:\Program Files\WildTangent <--- the whole folder
C:\WINDOWS\system32\rsoajv <--- the whole folder
C:\WINDOWS\system32\qdvacnd <--- the whole folder
C:\WINDOWS\system32\dmksybi <--- the whole folder
C:\WINDOWS\system32\uupo <--- the whole folder
C:\WINDOWS\system32\mdgdcenc <--- the whole folder
C:\WINDOWS\system32\domjd <--- the whole folder
C:\WINDOWS\system32\idxn <--- the whole folder
C:\WINDOWS\system32\npgwcjn <--- the whole folder
C:\WINDOWS\system32\yceqvkfm <--- the whole folder
C:\WINDOWS\system32\rpemoc <--- the whole folder
C:\WINDOWS\system32\ktknq <--- the whole folder
C:\WINDOWS\system32\dmksybi <--- the whole folder
C:\WINDOWS\system32\kkdhecgq <--- the whole folder
C:\WINDOWS\IEXPLOR.exe
C:\WINDOWS\system\ufrh.exe
C:\WINDOWS\system32\wpnudsdk.exe
C:\windows\system32\elitezvo32.exe <-- also look for and delete any other files starting with elite and ending with .exe There could be a bunch more.

If you get an error when deleting a file. Right click on the file and check to see if the read only attribute is checked. If it is, uncheck it and try again. Other wise open Task Manager and kill the process if running then delete the file.

Now run Ccleaner (installed while running the READ ME FIRST).
Now reboot in normal mode and post a new HJT log. And tell us how things are working.

We may need to run some additional steps to remove those O23 Service lines.

 

You missed a couple, follow the same procedures as last time.

O4 - HKLM\..\Run: [ymwispjq] C:\WINDOWS\system32\domjd\ymwispjq.exe
O4 - HKLM\..\Run: [etbrun] C:\windows\system32\elitezvo32.exe

Make sure you look for all file beginning with elite and ending in .exe and delete all of them while in safe mode.

Delete:
C:\WINDOWS\system32\domjd <--- the whole folder
C:\windows\system32\elitezvo32.exe

 

Okay! Now your clean! To help keep you that way, it is time to make sure you have completed all the steps (or their equivalents) in the below thread:

How to Protect yourself from malware!

 

You're welcome! Surf safely!!