major problems

Discussion in 'Malware Help (A Specialist Will Reply)' started by ChrisHurn, Jul 28, 2005.

  1. ChrisHurn

    ChrisHurn Private E-2

    Okay, here's the deal:

    A few days ago my desktop was changed into a PSguard one, asking me to install some crappy piece of 'spyware remover' (I didn't). Also my computers search function suddenly got removed, (blank space where the search text box used to be) and I cant change my desktop wallpaper or anything because those tabs are now gone.

    I followed all the sticky's and ran dozens of spyware/trojan programs etc. etc, and now my desktop is plain white - but I still can't change it, and the other things are still disabled. I have run Ad aware (and other programs) a number of times now and it comes up clean.

    Here is my hijackthis log:

    Edit by bjgarrick: Unrequested, Inline HJT log removed!

    Any help? thanks, this is really bothering me, and I've spent a great deal of time trying to fix this with no luck.

    -Chris
     
    Last edited by a moderator: Jul 28, 2005
  2. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    There are no signs of you running the online scans, go back and complete the READ ME.

    Please follow standard cleanup procedures as given below:

    - Run ALL the steps in this Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal

    Make sure you check version numbers and get all updates.

    - Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.


    After doing ALL of the above and you still have a problem, make sure you have booted to normal mode and run the steps below:



    http://www.majorgeeks.com/images/grenade.gif Download HijackThis 1.99.1

    http://www.majorgeeks.com/images/grenade.gif Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT

    http://www.majorgeeks.com/images/grenade.gif Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the ZIP file as your backups will not be safely stored.

    http://www.majorgeeks.com/images/grenade.gifBefore running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.

    http://www.majorgeeks.com/images/grenade.gifRun HijackThis and save your log file.

    http://www.majorgeeks.com/images/grenade.gif Post your log as an ATTACHMENT to your next post. (Do NOT copy/paste the log into your post as it will be removed).

    http://www.majorgeeks.com/images/grenade.gifNeed help with HJT? See this thread: NO HIJACK THIS LOG FILES BEFORE READING THIS: HJT Tutorial & LOG File Posting
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds