Malware – “acer” - 2016.02.14

Discussion in 'Malware Help (A Specialist Will Reply)' started by manilka835, Feb 14, 2016.

  1. manilka835

    manilka835 Specialist

    Dear MajorGeeks Forum,

    Malware – “ACER” - 2016.02.14

    Currently the C Drive which is of 99.9 GB capacity, only 1.71 GB is free. Occasionally this space is not adequate to update the AVG Antivirus. I have only installed essential software. I ran the Malware Scans to exclude any malware.

    If these logs are clean, please advice on how to get more free space. CCleaner and Disk cleaner were also run but did not clean up a lot of space.

    Thanking you.

    Yours Sincerely,
    Manilka
     

    Attached Files:

  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Just a little to do here, manilka835,

    Fix items using RogueKiller.

    Double-click RogueKiller.exe to run. (Vista/7/8 right-click and select Run as Administrator)
    When it opens, press the Scan button
    Now click the Registry tab and locate these detections:

    • [PUP] HKEY_LOCAL_MACHINE\Software\AdTrustMedia -> Found
    • [PUP] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{FB16E5C3-A9E2-47A2-8EFC-319E775E62CC} -> Found

    Place a checkmark next to each of these items, leave the others unchecked.
    Now press the Delete button.

    Same for this on the files tab...
    • [PUP][Folder] C:\Program Files\AdTrustMedia -> Found

    Same for these on the web browsers tab
    • PUP][FIREFX:Addon] 2cduwf3y.default : PrivDog [PrivDog@AdTrustMedia.com] -> Found
    • [PUM.Proxy][FIREFX:Config] 2cduwf3y.default : user_pref("network.proxy.type", 4); -> Found

    When it is finished, there will be a log on your desktop called: RKreport[2].txt
    Attach RKreport[2].txt to your next message. (How to upload)
    Reboot the machine.


    For help and assistance on freeing up space on your drive, you should post in the software forum.
     
  3. manilka835

    manilka835 Specialist

    The current version of RogueKiller does not have tabs as the previous version.



    From the detected items,

    • [PUP] HKEY_LOCAL_MACHINE\Software\AdTrustMedia -> Found
    • [PUP] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{FB16E5C3-A9E2-47A2-8EFC-319E775E62CC} -> Found
    were selected for removal.



    The RKreport[2] log is attached herewith
     
  4. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    It did not upload.
     
  5. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

  6. manilka835

    manilka835 Specialist

    I did not open the Scan Report at the earlier instance.

    The RKreport[2] log (which was not uploaded)
    The RKreport[3] log (created after running the Roguekiller again)
    The RKreport[4] log (after deleting the remaining items) are attached herewith
     

    Attached Files:

  7. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Are you set up to use any kind of a proxy?
     
  8. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Are you still with me?
     
  9. manilka835

    manilka835 Specialist

    I offer my apologies for the delay in response as I was busy for the last few weeks.


    The Disk Space problem resolved after flushing the Restore Points and Creating a new one and reducing the Disk Space allocated for System Restore 100% (100 GB) to 90%. The free space in C Drive increased up to 75 GB!


    All is well and I am running my routine malware scan at present to check for any malware.


    Thank You for your time and effort.


    I will look up the proxy situation and get back to you.



    Dr. K.D.J.H. Manilka Jayawardena,

    Medical Officer,

    National Tuberculosis Reference Laboratory (NTRL/Central Laboratory of NPTCCD),

    Chest Hospital Premises,

    Welisara.

    Proud to be a Sri Lankan
     
    Kestrel13! likes this.

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