Malware affecting add/remove programs and system icons

Hi there and welcome. I am currently reviewing your logs and will get back to you with a set of instructions in the next post I make to you.

 

Before we continue I would like for you to use MSConfig to put this machine back into normal start up mode

Try using Your Uninstaller to uninstall Micro Formatica Desktop Organizer.

Also uninstall the below software via normal means (add/remove programs)

• Ask Toolbar
• Java(TM) 6 Update 15
• Java(TM) SE Runtime Environment 6 Update 1

What other toolbar are you trying to get rid of or have I already covered that?

Important Notice: A new version of SUPERAntiSpyware is available.

• Please uninstall your current version (this is necessary).
• Then download this SUPERAntiSpyware
• Install this new version. It may tell you that you need to reboot to complete the installation. You must reboot at this time.
• After the reboot, run SUPERAntiSpyware and immediately click the Check for Updates button to get more updates for the database.
• Now run a new full scan of your system. And attach this log later.

Malware Bytes is also outdated, so open up the program, locate the UPDATE tab, let it update, re-scan, and fix anything it may find. Attach the log into your next reply, regardless of it's findings.

What is this ?

Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

After clicking Fix exit HJT.


Now we need to use ComboFix

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
  • If it is not on your Desktop, the below will not work.
• Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
• If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
• Open Notepad and copy/paste the text in the below quote box. Ensure you scroll down to select ALL the lines:

Code:

KILLALL::

DirLook::
C:\MAL
c:\windows\system32\474BF6B8C0C1CFC6C94B21CE6D231A54
c:\documents and settings\All Users\Application Data\62AF
c:\documents and settings\Guest\Application Data\Search Settings
File::
C:\WINDOWS\Temp\SEP23.tmp
C:\WINDOWS\Temp\SEP6.tmp
C:\WINDOWS\system32\212056479
C:\WINDOWS\system32\643694264
C:\WINDOWS\system32\747213491
C:\WINDOWS\system32\c73eec8
C:\WINDOWS\system32\sl1833052941
C:\WINDOWS\system32\st1106C.manifest
C:\WINDOWS\system32\st1106O.manifest
C:\WINDOWS\system32\st1106S.manifest
c:\documents and settings\Pearline911\hiebgltvji.tmp
c:\windows\system32\2C.tmp
c:\windows\system32\2B.tmp
c:\windows\system32\57.tmp
c:\windows\system32\mfc4232.dll
Folder::
c:\program files\SmileyCentralIE_1w
c:\program files\SmileyCentral_1vEI
c:\documents and settings\Pearline911\Local Settings\Application Data\iMesh
c:\program files\iMesh Applications
Registry::
[-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2A59}]
[-HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2A59}]
[-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{36D9CE8C-5BD1-5860-8B0F-D57FC0AE8025}]
[-HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{8b0d31e7-0331-43cc-87cd-a472317f1305}]
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=""

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
  
  http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
  
  
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

Reboot your machine and install the most current and up to date version of Java available here at the below link:

Java Runtime 6

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this.

Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!

Why are you not using any antivirus??

 

Is Micro Formatica Desktop Organizer something you knowingly installed? I need to have a word with one of the others about something before we proceed. Hang in there I will not forget you.

 

Try Revo Uninstaller.
Choose the option on the bottom of the list (#4). Be very careful while deleting the bolded registry items ONLY!! This software will create a system restore point for you as well prior to uninstalling a software program.

Any luck?

 

Now then... how about the desktop situation? Has that be corrected since the removal of that program? :confused

 

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this.

 

The MGlogs.zip did not attach.

 

I will review those logs right now, however you may have to work this out in the software forum.

 

Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

After clicking Fix exit HJT.

Now we need to use ComboFix

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
  • If it is not on your Desktop, the below will not work.
• Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
• If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
• Open Notepad and copy/paste the text in the below quote box. Ensure you scroll down to select ALL the lines:

Code:

KILLALL::

FileLook::
C:\Documents and Settings\Pearline911\Templates\DownloadInfo.initmp
File::
C:\WINDOWS\system32\1106P.manifest
C:\WINDOWS\system32\DesktopExplorer.tlb
Folder::
C:\Documents and Settings\Pearline911\Application Data\DeskOrganize
C:\Documents and Settings\Pearline911\Application Data\IObit
C:\Documents and Settings\Pearline911\Application Data\Micro_Formatica
C:\Documents and Settings\Pearline911\Application Data\Search Settings
C:\Documents and Settings\Pearline911\Local Settings\Application Data\Micro_Formatica
C:\Documents and Settings\All Users\Application Data\62AF
C:\Program Files\IObit
C:\Program Files\Micro Formatica
C:\Program Files\Free Offers from Freeze.com
C:\Program Files\PC Optimizer Pro
C:\Program Files\SpeedItup Free
C:\Documents and Settings\All Users\Application Data\IObit
C:\Documents and Settings\All Users\Application Data\PC Optimizer Pro
C:\WINDOWS\system32\474BF6B8C0C1CFC6C94B21CE6D231A54
Registry::
[-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{171DEBEB-C3D4-40b7-AC73-056A5EBA4A7E}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{df07101b-46d4-4a98-af68-0333ea26f113}"=-
[-HKEY_CLASSES_ROOT\clsid\{df07101b-46d4-4a98-af68-0333ea26f113}]
[-HKEY_CLASSES_ROOT\DesktopExplorer.DesktopExplorerBand.band]

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
  
  http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
  
  
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

Please go to Jotti's malware scan

(If more than one file needs scanned they must be done separately and logs posted for each one)

• Copy the file path in the below Code box:
  
  Code:

  C:\Documents and Settings\Pearline911\Templates\DownloadInfo.initmp

• At the upload site, click the browse button.
• Use Windows Explorer to navigate to the file(s) we need scanned and click "submit file"
• Your file will possibly be entered into a queue which normally takes less than a minute to clear.
• This will perform a scan across multiple different virus scanning engines.
• Important: Wait for all of the scanning engines to complete.
• Once the scan is finished, Copy and then Paste the link in the address bar into your next reply.

Could you please get this: DownloadInfo.initmp into a zipped file and attach it for me in your next post? To do this, see the below:

Please go to start > Run and paste in the following:

log retrievable @ C:\collect.zip

Run Ccleaner. Only use the Run Cleaner button. Do not run anything else on any other forms.

Go to TDSSKiller and Download TDSSKiller.zip to your Desktop

• Extract its contents to your Desktop so that you have TDSSKiller.exe directly on your Desktop and not in any subfolder of the Desktop.
• Now double click the TDSSkiller.exe file to run it ( if using Vista or Windows 7 do not double click on it but rather, right click and select Run As Administrartor.
• Allow the application to run and a window will open showing that it is TDSSkiller from Kaspersky
• Click Start scan
• It will run rather quickly and will notify you of whether anything is found or not.
• Follow the instructions to delete/quarantine if asks you what to do when if finds something.

Whether an infection is found or not, a log file should be created on your C: drive ( or whatever drive you boot from) in the root folder named something like TDSSKiller.2.1.1_27.12.2009_14.17.04_log.txt which is based on the program version # and date and time run. Please attach this log to your next reply. (See: HOW TO: Attach Items To Your Post )

Please also download MBRCheck to your desktop

• Double click MBRCheck.exe to run (vista and Win 7 right click and select Run as Administrator)
• It will show a Black screen with some data on it
• Right click on the screen and select > Select All
• Press Control+C
• Open a notepad and press Control+V
• now please ATTACH that report to this thread

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this.

Are things running any better?