Malware, annoying Trojan

It appears as though you did not allow MGTools to run to completion as only one log was produced. Please run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

Then attach the below logs:

* C:\MGlogs.zip

 

Just so we can hopefully at least make a start, try this:

Please click Start, Run, and enter cmd and click OK. This will open a command prompt window. Enter the below commands at the command prompt each followed by the enter key. The bold black are commands. The purple is merely informational.

cd \MGtools <-- this changes to the MGtools folder and the prompt should change to C:\MGtools>
ShowNew <-- this will try to run all another scan from MGtools. Tell me what error messages, if any, you see.
GetRunKey <-- this will try to run all one scan from MGtools. Tell me what error messages, if any, you see.

 

Instead of trying to run ShowNew and GetRunKey, try running SN64 and GRK64 and tell us what happens.

 

GRK64 and SN64 are 64 bit versions of the programs. Do you see the GRK64.bat and SN64.bat files in the MGtools folder?

 

Then you either have a very outdated version of MGtools or when you originally ran MGtools.exe, it did not finish running properly. ( Also it is GRK64.bat that we are looking for ). Do you have viewing of file extensions enabled as requested in the READ & RUN ME.

Do the below.

Click Start, Run, and enter cmd and click OK. A command prompt window should open. Type the below in the command prompt window and hit enter ( there are spaces after the dir and before and after the > )

dir C:\MGtools > C:\flist.txt

Now attach the C:\flist.txt file.

 

Nothing was supposed to. I asked you to attach the flist.txt file. That is where the info was sent.

You are not supposed to run ShowNew.bat. It is for 32bit systems. SN64.bat is for 64bit systems.

 

Yes! As I stated earlier that I thought you were using a very outdated version of MGtools which is why you were getting the error. Current versions ( for a very long time now ) have automatically detected x64 systems and run the correct files.

 

Yes it runs properly when you download and use the current version of the program.

Step 2 of the READ & RUN ME which you appear to have skipped too. You have Norton 360 and Avast running. After uninstalling one, you will have to attach a new log from MGtools.

 

Uninstall the below old versions of software:
Java(TM) 6 Update 7

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista or Win 7, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

R3 - URLSearchHook: (no name) - {91C18ED5-5E1C-4AE5-A148-A861DE8C8E16} - (no file)
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)

After clicking Fix, exit HJT.


Please download OTM by Old Timer and save it to your Desktop.

• Right-click OTM.exe and select Run as administrator to run it.
• Copy the lines from the below codebox to the clipboard by highlighting ALL of them and pressing CTRL + C
  (or, after highlighting, right-click and choose Copy): Do not include the word Code: which is just a title line of
  the code box

Code:

:Processes
explorer.exe
 
:Files
C:\Windows\system32\xbl1j7.dll
C:\Users\Victoria\AppData\Local\Axuzohek.dat
C:\Users\Victoria\AppData\Local\Tdalebev.bin
C:\ProgramData\Alwil Software
C:\ProgramData\fKmLg02041                                               
C:\$AVG8.VAULT$
C:\Users\Victoria\AppData\Local\Temp\_avast5_
  
:Commands
[purity]
[EmptyTemp]
[start explorer]
[Reboot]

• Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar
  ) and choose Paste.
• Now click the large http://forums.majorgeeks.com/chaslang/images/MoveIt!.png button.
• If OTM asks to reboot your computer, allow it to do so. The report should appear in Notepad after the reboot.
• Close OTM.

Now navigate to the C:\_OTM\MovedFiles folder ( assuming your Windows drive is C). This is where your log will be
saved in the form of Date and Time mmddyyyy_hhmmss.log. Just look for the most recent .log file. Attach
this log file to your next message.

After reboot, now install the current version of Sun Java from: Sun Java Runtime Environment

Now copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Make sure that you tell me if you receive a success message about adding the above
to the registry. If you do not get a success message, it definitely did not work.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).


Then attach the below logs:

• the C:\_OTM\MovedFiles log
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

You're welcome. Your logs are clean.

Malwarebytes is well worth the investment.



If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
3. Go back to step 6 oof the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis.
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
   related to MGtools and some other items from our cleaning procedures.
9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning procedures pointed to by step 7 of the READ ME
     for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!