Malware Anti-malware messed up my pc when i used it the other day.

Discussion in 'Malware Help (A Specialist Will Reply)' started by jberg62, Dec 8, 2011.

  1. jberg62

    jberg62 Private E-2

    So here's the situation.
    4 days ago I decided to use malware anti malware and super anti spy-ware and CC cleaner to get my pc running at top efficiency. I hadn't used these programs in a while and they'd all always performed just fine before this.
    Anyhow, 61 different tracking cookies were found. I clicked to repair/delete all of them and after that...the PC desktop acted very strange. I no longer had a start button and the malware program no longer worked. Also no more internet connection. Anyhow, I've since put it into my attic pending a future harddrive replacement perhaps. It's a gen 2 Dell XPS Desktop PC
    The computer tech at my work (I'm a custodian at a school) said that malware had come out with a repair for this???
    I can download it on this pc and and install it on the injured pc and be back in the fight???
    Oh, I don't know but if anyone has a clue if there is a fix for this I'd truly appreciate it. Have a nice evening!
    Jim
     
  2. jberg62

    jberg62 Private E-2

    Even in safe mode, pretty much nothing worked.
    When i tried the command prompt to release and renew my ip address, it said i no longer had an ip address???
    Currently, i'm perfoming the ol' FACEPALM maneuver :/
     
  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    Cookies are not problems to begin with and removing them would have no negative effects on anything. Something else must have been removed. For example did you run CCleaner to cleanup temp files....etc. And did you also use CCleaner and fix registry issues?

    Attach the logs from Malwarebytes and SUPERAntiSpyware so we can see what they had removed. (See: HOW TO: Attach Items To Your Post )
     

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