Malware Attack - Help Please.

Discussion in 'Malware Help (A Specialist Will Reply)' started by DON GAYNOR, Jun 12, 2019.

  1. DON GAYNOR

    DON GAYNOR Sergeant

    I was trying to track a UPS shipment and got a malware attack. The link is searchtrackmypackagefast.com.

    I did a google search and discovered that Malwarebytes is supposed to detect and remove/quarantine it.

    I ran Malwarebytes and quarantined it but it's still plaguing me today. Clicking a known safe site (majorgeeks, etc.) produces a survey that may be collecting undisclosed scam details.

    How do I remove it?
     
  2. Replicator

    Replicator MajorGeek

    Please follow this procedure in order for us to help.

    Any problems from track, let us know!
     
  3. DON GAYNOR

    DON GAYNOR Sergeant

    I'm paralyzed so incapable of accomplishing this fix, but thanks for throwing out the lifeline.
     
  4. Replicator

    Replicator MajorGeek

    You can do it easy.......the path is laid out for you in the links!

    One needs to spend time resolving difficult issues, its just a fact!
    You only get out, what you put in.....:cool:
     
  5. Replicator

    Replicator MajorGeek

    My apologies Don, it can be challenging in this situation following the pro course sometimes, but thats only because TimW probably had a hand in its design. :p

    If possible, download HitmanPro from this link https://www.majorgeeks.com/files/details/hitman_pro.html
    and run it. (Choose the 'once only scan for this PC' rather than install the prog)

    If you want you can attach the log file it creates post scan, and attach it to your next post.....How to Attach items to your Post!
    If not, just delete all it finds and see if this improves things?
     
    Eldon likes this.
  6. DON GAYNOR

    DON GAYNOR Sergeant

    Top, you're a HERO! That done'r!
     
    Eldon likes this.
  7. DON GAYNOR

    DON GAYNOR Sergeant

  8. Eldon

    Eldon Major Geek Extraordinaire

  9. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    searchtrackmypackagefast.com. does not exist. trackmypackage.com is for sale.
     
  10. DON GAYNOR

    DON GAYNOR Sergeant

    Spoke too soon - problem persists.
     
  11. Imandy Mann

    Imandy Mann MajorGeekolicious

    Don, on the album......great music! I really like #7....... The Dance!
     
  12. DON GAYNOR

    DON GAYNOR Sergeant

  13. Replicator

    Replicator MajorGeek

    If the issue is replicating Don, I can only recommend the Pro Course of removal!

    The Malware Team here are well versed at eradication.

    Take it in chunks, step by step, and if you run into problems, let them know.....they will help.

    If possible, get a local Tech in your area to assist with the procedures required.

    Good Luck ;)
     
  14. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Since when did I become a Team??? :(
     
  15. Eldon

    Eldon Major Geek Extraordinaire

    You're as good as a team! :cool:
     
    Replicator likes this.
  16. Replicator

    Replicator MajorGeek

    Train Eldon up as a Malware fighter Tim.......

    The knowledge must be passed on!

    Hope your reading Phil?
     
    Last edited: Jun 18, 2019
    Eldon likes this.

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