Malware been removed??????

Discussion in 'Malware Help (A Specialist Will Reply)' started by lln5252, Aug 17, 2009.

  1. lln5252

    lln5252 Private E-2

    Hi There,

    Just wanted to say that have looked at some of the threads on here and you guys seem to do an amazing job! Flattery out of the way, I have some large problems!!!

    I think it's due to the fact that I stupidly downloaded an IP Hider application, god knows why, and something I will never be doing again and think this is what has cause all these problems. I get pop-ups when I log on the Internet, inlcuding with google, I search something and it will bring up a Yahoo page, and have to close that and click on the google link again to get it to open, a couple of my files have been moved, and text documents have appeared to have been copied but with a $ in front (might not be a part of the problem though and my stupidity), my computer sometimes will not turn on, no matter what I do!

    I have run all your progams, well the majority, and am hoping you can shed some light on what's causing my problems, if they are still there, which I gather they are, and how to remove them, if at all possible.

    SuperAntiSpyware
    Ran fine, seemed to pick up a Trojan DNS changer

    Malware Bytes
    Ran fine and then when finished, computer crashed and would not restart so started the following programmes in the morning when it let me start it again.

    Combo Fix
    Ran fine, but after it restarted my computer, kept getting error messages, when I clicked on Mozilla, control panel etc, think it said something like this is illegal and is due to be deleted or something similar, so had to do a System Restore before I ran the application and after this it was fine.

    RootRepeal
    Could not run this program, kept giving error messages on startup.

    MG Tools
    Program ran fine.

    Please, please, please can you tell my what is up with this computer and if it has been fixed, I spent £170 a month ago, because my C drive got wiped out, and this time I will learn!!!!!!!!

    Many thanks in advance

    Laura
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Let's start with this;

    Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    After clicking Fix, exit HJT.

    * Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
    If it is not on your Desktop, the below will not work.
    * Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
    * If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
    * Open Notepad and copy/paste the text in the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ):
    Code:
    KILLALL::
    
    File::
    C:\Windows\Tasks\{7B02EF0B-A410-4938-8480-9BA26420A627}.job
    C:\Users\Laura\AppData\Local\Temp\.exe
    C:\Windows\temp\87196758.tmp.exe
    
    Folder::
    c:\programdata\avg8
    
    Registry::
    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
    "NordBull"=-
    
    [-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{FDD3B846-8D59-4ffb-8758-209B6AD74ACC}]
    
    * Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    * At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    * You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    If it asks you to overide the prvevious file with the same name, click YES.
    * Now use your mouse to drag CFscript.txt on top of ComboFix.exe
    http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
    * Follow the prompts.
    * When it finishes, a log will be produced named c:\combofix.txt
    * I will ask for this log below

    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:

    * C:\ComboFix.txt
    * C:\MGlogs.zip

    Make sure you tell me how things are working now!
     
  3. lln5252

    lln5252 Private E-2

    Many thanks for looking at this, just need to know if it has been removed whatever it was, when done checks with SuperAnti Spyware and Malware Bytes it brought up nothing, but don't know if I'm safe.

    Have done what you have asked and the logs are attached. Also when I ran Combofix, it stated that I had Spyware Doctor on my computer and that it was active, but I haven't got this on my computer, as far as i know, so unsure as to what that means!!

    I don't seem to have the problems I was having before!

    Thanks again!
     

    Attached Files:

  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Much better. Just some minor clean up to do.
    Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    After clicking Fix, exit HJT.

    Now:
    * Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
    If it is not on your Desktop, the below will not work.
    * Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
    * If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
    * Open Notepad and copy/paste the text in the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ):
    Code:
    KILLALL::
    
    File::
    c:\users\Laura\AppData\Local\Temp\47268.od 
    c:\users\Laura\AppData\Local\Temp\CVRB8A4.tmp.cvr
    
    * Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    * At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    * You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    If it asks you to overide the prvevious file with the same name, click YES.
    * Now use your mouse to drag CFscript.txt on top of ComboFix.exe
    http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
    * Follow the prompts.
    * When it finishes, a log will be produced named c:\combofix.txt
    * I will ask for this log below

    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:

    * C:\ComboFix.txt
    * C:\MGlogs.zip

    Make sure you tell me how things are working now!
     

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