Malware blocking cleaning tools, redirecting Google results.

Defenestrator · Sep 2, 2009

Like many others, I have had the problem of this malware that has stopped me from cleaning my computer. I have tried some of the other methods, but they were unsuccessful. Here are my results for the Windows XP Cleaning Procedure:

SUPERAntiSpyware - Ran well the first time. It removed something I cannot remember, but after the reboot, it is plagued by the message that brought havoc upon its brethren: "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item." I could not retrieve the log as instructed in the SUPERAntiSpyware guide.

Malware Bytes - Attempted to install then run, but to no avail. As soon as it would scan, it suddenly closed and, like so many, is plagued by "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item."

ComboFix - Ran fine; log is available and will be attached.

RootRepeal - Ran fine; log is available.

MGTools - Ran fine, as well; log is available.

Thank you for any help, referral, or advice you may have on the situation. I am on the verge of reformatting my hard drive to get rid of the virus.

chaslang · Sep 6, 2009

Welcome to Major Geeks!

Are you still having redirection problems? According to your logs, the root of your infection has been removed by ComboFix. We just have some miscellaneous cleanup to to.

Run this Disable/Remove Windows Messenger to remove Windows Messenger. Do not confuse Windows Messenger with MSN Messenger because they are not the same. Windows Messenger is a frequent cause of popups.

Uninstall the below old versions of software:
Java(TM) 6 Update 13
Java(TM) SE Development Kit 6 Update 7
Java(TM) SE Runtime Environment 6 Update 1

Now we need to use ComboFix

Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!

If it is not on your Desktop, the below will not work.

Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.

If ComboFix tells you it has expired or need to be updated to a new version, make sure you allow it to update.

Open Notepad and copy/paste the text in the below quote box into it:

KILLALL::
Driver::
Idriamser
Mnmd80a
Wmiaiie
Mpcsbxx

Registry::
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7E853D72-626A-48EC-A868-BA8D5E23E045}]
Click to expand...

Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe

At this point, you MUST EXIT ALL BROWSERS NOW before continuing!

You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.

Now use your mouse to drag CFscript.txt on top of ComboFix.exe

Follow the prompts.

When it finishes, a log will be produced named c:\combofix.txt

I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

After reboot, now install the current version of Sun Java from: Sun Java Runtime Environment
Now run Ccleaner. Only use the Run Cleaner button. Do not run anything else on any other forms.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

Then attach the below logs:

C:\ComboFix.txt

C:\MGlogs.zip

Make sure you tell me how things are working now!

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Malware blocking cleaning tools, redirecting Google results.

Defenestrator Private E-2

Attached Files:

RRlog.txt

ComboFixlog.txt

MGlogs.zip

chaslang MajorGeeks Admin - Master Malware Expert Staff Member