Malware Cleanup Help Requested - Logs Attached

Discussion in 'Malware Help (A Specialist Will Reply)' started by bobross419, Aug 9, 2008.

  1. bobross419

    bobross419 Private E-2

    Hi folks,

    My fiance recently installed some crazy tool bar from cursormania.com. It put toolbars in both IE7 and Firefox 3. I went through and removed the program in add/remove programs and disabled both toolbars. I have gone through the "Read & Run Me First" thread and it seems that my system is pretty clean, but I did find a number of mywebsearch hits in a few of the scans. My fiance frequently goes onto MySpace and I'd like someone to take a look at my logs. Some of them seem pretty straightforward, but some of them are too confusing for me to decipher.

    Thanks in advance,
    Bob
     

    Attached Files:

  2. bobross419

    bobross419 Private E-2

    MG Tools log.
     

    Attached Files:

  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Just a few things to clean up. :)

    First Run thisDisable/Remove Windows Messenger to remove Windows Messenger. Do not confuse Windows Messenger with MSN Messenger because they are not the same. Windows Messenger is a frequent cause of popups.

    Now use windows explorer to find and delete:
    C:\WINDOWS\system32\tmpF.tmp
    C:\WINDOWS\system32\tmpE.tmp
    C:\Temp
    C:\SET3.tmp
    C:\set4.tmp
    C:\set8.tmp

    If you are unable to do so....download The Avenger by Swandog469, and save it to your Desktop.
    * Extract avenger.exe from the Zip file and save it to your desktop
    * Run avenger.exe by double-clicking on it.
    * Do not change any check box options!!
    * Copy everything in the Quote box below, and paste it into the Input script here: part of the window:

    * Now click the Execute button.
    * Click Yes to the prompt to confirm you want to execute.
    * Click Yes to the Reboot now? question that will appear when Avenger finishes running.
    * Your PC should reboot, if not, reboot it yourself.
    * A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.


    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from Avenger.

    Be sure to tell us how things are running.
     
  4. bobross419

    bobross419 Private E-2

    TimW,

    Thanks for your assistance so far. I ran the Messenger Installer and selected both the options for disabling for all users and uninstalling messenger. I hope that it was ok that I uninstalled. I inferred that is what you wanted me to do when you said to "remove Windows Messenger".

    I then went an deleted the following files/folders:

    C:\WINDOWS\system32\tmpF.tmp
    C:\WINDOWS\system32\tmpE.tmp
    C:\Temp

    I didn't see the 3 set#.tmp files and I verified that no folders/files were hidden in the folder options. I went ahead and ran the Avenger just in case.

    Both logs that you requested are attached.

    My system has been running pretty well. I've only really experienced issues in games where I know I'm taxing my system (2000+ active units on a huge map in Empire Earth II) or sometimes freezing when the fiance is on MySpace. I'm more trying to be proactive in my response to her installing that toolbar before it causes too many problems.

    Thanks again for your help.
     

    Attached Files:

  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You removed the only items that night have caused you further problems....If you are not having any other malware problems, it is time to do our final steps:
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds