Malware? Dead slow comp. Help appriciated.

Hi

With the popups do they have names associated with them if so what?


To start the process of removing malware plese follow the guide below, while it looks long and hard its not as many many many users of all levels of knowledge have sucessfully followed it and what it does is cleans up your PC and highlights all the known malware that is likely to be on your PC, from the logs our experts can issue you some tailored removal instructions to remove whats left from the initial scans.


Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.

• Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
• Make sure you check version numbers and get all updates.
• Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

• After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:

Downloading, Installing, and Running HijackThis

Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around.


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• When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:
  • 
    [*]runkeys.txt - the log from GetRunKey.bat
    [*]newfiles.txt - the log from ShowNew.bat
  • CounterSpy - ONLY IF you were not able to run Windows Defender
  • Bitdefender - from step 6
  • Panda Scan - from step 6
  • HijackThis

NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!

 

HI

You'll need to not just look at that post and guide but actually follow it and do the steps in order, save the logs as you run the scans mentioned then attach 3 to one post and 2 to another ( as you cannot add 5 in one go ), also take note of the install location of Hijackthis as yours is not installed as mentioned in the guide.

Hijackthis on its own will not eradicate all the malware thats most likely infesting your PC, its very limited in the specific malware it scans for and finds, which is why the others are needed.