Malware has taken over my computer!

Discussion in 'Malware Help (A Specialist Will Reply)' started by freedomchick, Sep 6, 2009.

  1. freedomchick

    freedomchick Private E-2

    I am attempting to go through all of the steps listed for malware removal, however I am not getting very far. I get an error when trying to remove Java 6 Update 13 that says "iqs.exe" must be closed to proceed. I don't know what that is.

    Also, I am getting "permission" errors every time I try to run any antivirus or removal software. My USB and CD are not accessible any more. My Google searches are all being redirected. Please help. :(
     
  2. freedomchick

    freedomchick Private E-2

    I was able to run Combofix last night.....this morning. Log attached. Looks like my USB drive is working again. Any help would be appreciated. :p
     

    Attached Files:

    • log.txt
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  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    You need to complete all the other instructions in the READ & RUN ME and attach the logs from the below that were requested. Especially now that you got Combofix to run and it fixed one of your main problems. You may need to uninstall SUPERAntiSpyware and Malwarebytes and then redownload new versions to get them to work.

    • SUPERAntiSpyware
    • Malwarebytes
    • RootRepeal
    • MGtools
     

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