Malware Help (HJT, ActiveScan & Bdscan logs included)

If FV means free version, then uninstall Spyware Doctor. It is of no use to you unless you buy it and it wastes to many resources and could conflict with Windows Defender. And if Registry Mechanic is free, does it provide any useful functionality to justify keeping?

ZoneAlarm of course and it should have automatically disabled the Windows Firewall when you installed it.

Look in Add/Remove Programs for the below and uninstall if found:
SpyKiller or SpyKiller 2005
Maxifiles
MediaGateway
MyToolBar
P2P Networking or P2P Networking V123

Is the below process valid? Is it for a flash drive?
O4 - HKLM\..\Run: [Verbatim Store 'n' G] c:\program files\verbatim store n go\verbatim store 'n' go.exe sys_auto_run C:\Program Files\Verbatim Store N Go

Make sure viewing of hidden files is enabled (per the tutorial).

Please run HijackThis and click on the Open the Misc Tools Section button on the open page. Then select Open process manager on the left-hand side. Look for the following process (or processes) and one at a time kill them by selecting it and then click Kill process. Then click yes.
C:\Program Files\Common Files\{34E67641-07CB-1033-0520-030218200001}\Update.exe

After killing all the above processes, click Back.
Then please click Scan and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
O3 - Toolbar: ToolBar888 - {CBCC61FA-0221-4ccc-B409-CEE865CACA3A} - blank (file missing)
O4 - HKLM\..\Run: [defender] C:\\dfndrd_5.exe
O4 - HKLM\..\Run: [keyboard] C:\\kybrdd_5.exe
O4 - HKCU\..\Run: [SpyKiller] C:\Program Files\SpyKiller\spykiller.exe /startup
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O20 - Winlogon Notify: Controls Folder - C:\WINDOWS\

After clicking Fix, exit HJT.
Boot into safe mode and use Windows Explorer to delete:
C:\Program Files\Common Files\svchostsys <--- the whole folder
C:\Program Files\Common Files\simtest <--- the whole folder
C:\Program Files\MediaGateway <--- the whole folder
C:\Program Files\SpyKiller <--- the whole folder
C:\Program Files\Mozilla Firefox\plugins\npclntax.dll
C:\WINDOWS\system32\P2P Networking v123.cpl
C:\WINDOWS\keyboard1.dat
C:\dfndrd_5.exe
C:\kybrdd_5.exe

If you get an error when deleting a file. Right click on the file and check to see if the read only attribute is checked. If it is, uncheck it and try again. Other wise open Task Manager and kill the process if running then delete the file.

Now if running Win XP goto c:\windows\Prefetch and delete all files in this folder.
Now run Ccleaner (installed while running the READ ME FIRST).

Now we need to Reset Web Settings:

1. If you have an Internet Explorer icon on your Desktop, goto step 2. If not, skip to step 3.
2. Now right click on your desktop Internet Explorer icon and select Properties. Then click the Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK. Then skip step 3.
3. If you do not have an Internet Explorer icon on your Desktop, click Start, Control Panel (for some systems it may be Start, Settings, Control Panel), Internet Options, Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK.

Note for IE 7 users: You need to select Internet Options then the Advanced tab and then Reset Internet Explorer Settings!
Now reboot in normal mode and post a new HJT log.

Make sure you tell me how things are working now.

Reminder Note: Once we have determined you are malware free you will need to disable System Restore, reboot, and re-enable system restore per step 1 of the READ & RUN ME. This only applies to if using WinXP or WinMe.

 

Please continue with the below scans. They run really fast.

Now run the below procedure and attach the runkeys.txt log.

• Using GetRunKey

Now run the below procedure and attach the newfiles.txt log.

• Using ShowNew

 

ZoneAlarm should protect everything, however you may have confused all the software in your OS by having two firewalls on at the same time. ZoneAlarm normally defaults to being enabled and it disables the Windows firewall automatically. So how you had the Windows firewall turned on and also why, is strange.

Sorry but I'm too busy in this forum to look into non-malware issues.


Please run HijackThis and click on the Open the Misc Tools Section button on the open page. Then select Open process manager on the left-hand side. Look for the following process (or processes) and one at a time kill them by selecting it and then click Kill process. Then click yes.
C:\Program Files\Common Files\{34E67641-07CB-1033-0520-030218200001}\Update.exe

Now exit HijackThis and do the below!

Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Now reboot and then delete the below folder:
C:\Program Files\Common Files\{34E67641-07CB-1033-0520-030218200001}

Let me know the results and also attach a new HJT log and a new runkeys.txt log.