Malware help please....

Yes! Uninstall Windows Defender for now. But then run the steps from the below which are mentioned in the READ ME where it mentions Virtumonde.

Virtumonde aka Trojan Vundo Removal

Attach the VundoFix log when finished.

Then complete the rest of the READ & RUN ME and attach the two logs from step 6 and your HJT log from step 7.

 

VundoFix was the first step I asked you to run. You did not run it. Please run it and ATTACH the log. Please do not post any logs inline like you did with HijackThis. ALL logs must be attachments to your messages.

I really need to see the Panda log. After you run VundoFix and ATTACH the log, then Try Panda again.

You also did not follow the directions in step 7 of the READ ME. As a result you have HijackThis here:

C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

This is exactly how we specify not to run it. Please fix this now.

You also did not run other steps in the READ ME. You missed uninstalling items given in step 0 (like O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe) also I do not see Windows Defender installed. And per the READ ME, if Windows Defender would not run, you were supposed to run CounterSpy and attach the log from it.

Then attach a new HJT log.

 

That's strange because you definitely are infected with Virtumonde. What version of VundoFix do you have?

 

What do you mean "export"? Did you save the log to your PC? If so, all you nned to do is attach it using the instructions given in the READ ME.

Did you uninstall Viewpoint Manager?

Did you install HijackThis properly yet as requested in step 7 of the READ & RUN ME. If not, please do so before you move on to my next message which will contain a procedure to manually fix Virtumonde.

 

Okay let's use my older manual approach to fixing Virtumonde. Start by downloading two tools we will need:

- Process Explorer

- Pocket KillBox

Extract them to their own folder somewhere that you will be able to locate them later.

IMPORTANT: You should print or save the below locally, so you can refer to them while offline. You must exit all browsers before running the below steps and it would be best if you actually physically unplug your cable to the internet, reboot, and do not run anything but what I give you to do. Also it would be good to exit all processes and items in your System tray.

Do the above before continuing! Okay unplug your cable now.

Make sure you have rebooted in Normal Mode (do not open any other processes)

- Run Process Explorer

In the top section of the Process Explorer screen double click on winlogon.exe to bring up the winlogon.exe properties screen. Click on the Threads tab at the top.

Once you see this screen click on each instance of pmnli.dll once and then click the kill button. After you have killed all of the pmnli.dll under winlogon click ok. (If you do not find the dll, just continue on.)

Now repeat the above in the winlogon.exe process but look for noisles.dll (you may not find any cases of noisles.dll).


Next double click on explorer.exe and again click once on each instance of pmnli.dll and kill it.

Now repeat the above in the explorer.exe process for noisles.dll (you may not find any cases of noisles.dll).

Now just exit Process Explorer.

Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
O2 - BHO: (no name) - {b51e10e5-0a62-44f7-a70f-df83ee39a2ab} - C:\WINNT\system32\noisles.dll
O2 - BHO: (no name) - {BDF90A20-C0DA-4FAE-95A2-AAA4D4D32B08} - C:\WINNT\system32\pmnli.dll
O20 - Winlogon Notify: msupdate - msupdate32.dll (file missing)
O20 - Winlogon Notify: noisles - C:\WINNT\SYSTEM32\noisles.dll
O20 - Winlogon Notify: pmnli - C:\WINNT\SYSTEM32\pmnli.dll


Copy the bold text below to notepad. Save it as fixVundo.reg to your desktop.
Be sure the "Save as" type is set to "all files"
Once you have saved it double click it and allow it to merge with the registry.
[/quote]
REGEDIT4
[-HKEY_CLASSES_ROOT\MSEvents.MSEvents]
[-HKEY_CLASSES_ROOT\MSEvents.MSEvents.1]
[-HKEY_CLASSES_ROOT\CLSID\{B8B55274-0F9A-41E5-9067-A3539BD9E860}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{B8B55274-0F9A-41E5-9067-A3539BD9E860}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{827DC836-DD9F-4A68-A602-5812EB50A834}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MSEvents.MSEvents]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MSEvents.MSEvents.1]
[-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\msupdate]
[-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\noisles]
[-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\pmnli]


[/quote]
Now run Pocket Killbox:
Choose Tools > Delete Temp Files and click OK.

Run Killbox.exe. Paste the below filenames into KILL BOX one at a time. Check mark the box that says "Delete on Reboot" and checkmark the box "Unregister DLL" (If available) Click the RED X and it will ask you to confirm the file for deletion…say YES and when the next box opens prompting you to reboot now...click NO...and proceed with the next file. Once you get to the last one click YES and it will reboot. Note many of the file list below may not exist but we need to check for them anyway.

C:\WINNT\SYSTEM32\noisles.dll
C:\WINDOWS\SYSTEM32\ilnmp.ini
C:\WINDOWS\SYSTEM32\ilnmp.ini2
C:\WINDOWS\SYSTEM32\ilnmp.bak
C:\WINDOWS\SYSTEM32\ilnmp.bak1
C:\WINDOWS\SYSTEM32\ilnmp.bak2
C:\WINDOWS\SYSTEM32\ilnmp.tmp
C:\WINDOWS\System32\pmnli.dll


If you find any other files in this folder that begin with ilnmpand end with any other extension ( the .ini is an an extension) delete them to.

If Killbox does not reboot or you get a Pending Operations type error message just reboot your PC yourself.

Now attach a new HJT log and tell me how the steps went. Doing this in normal boot mode does not always work. So we may have to retry again in safe mode.