Malware Help... Thanks!

Hello, fcnchan

Have you purposely selected to use a proxy while surfing online?

Re-run HitmanPro, activate the 30-day Trial License, then fix all detections
After the re-boot, run a new scan and upload the updated log.

Please upload the log from running Malwarebytes' AdwCleaner.

Now download Farbar Recovery Scan Tool and save it to your Desktop.

Note: Make sure you download the proper version ( 32 bit or 64 bit ) for your PC. Only one will run, the correct one. So it you make a mistake and download the wrong one, go back and get the other.

• Double-click to run it. When the tool opens click Yes to disclaimer.
• Press the Scan button.
• It will make a log (FRST.txt) in the same directory the tool is run from.
• The first time the tool is run, it also makes another log (Addition.txt).
• Upload both logfiles to your next reply.

 

Did you try using Malwarebytes' Chameleon? See the notes in the included CHM Help File.

Your log uploads show AVG as being outdated .
Please re-run RogueKiller and delete these detections:

¤¤¤ Registry ¤¤¤
ALL except the "ConsentPromptBehaviorAdmin" policies

¤¤¤ Files ¤¤¤
ALL​

Reboot and run RK again to generate a refreshed log --- upload it please.

Also re-run AdwCleaner and choose to clean all detections and upload a fresh log.

Tell me how the PC is running.

 

As I stated in my post #4, AVG is shown in the logs as outdated...

...and then there's this -

Perhaps the best thing to do is remove all traces of AVG from your PC using a tool such as AVG Remover 1.0.1.5 or Wise Program Uninstaller 2.29.130 and then re-install it .

This remaining issue is better suited for our Software Forum. If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
2. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it - just move on to the next step.
3. If running Vista or Win 7/8/10, it is time to make sure you have re-enabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
4. Now go to the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
5. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
6. After doing the above, you should work thru the below link:
   • How to Protect yourself from malware!

 

You're welcome!