Malware Issues

Welcome to Major Geeks!

Did you setup the below proxy for some reason?

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local;127.0.0.1:9421;<local>

You just have a little more to cleanup.

Uninstall the below programs. If you do not find them or they will not uninstall, just keep going.
Java(TM) 6 Update 37

Now install the current version of Sun Java from:

• Go here for 64 bit OS = Sun Java 64 bit Runtime Environment Make sure that when you see the form asking about installing Ask Toolbar that you uncheck this.
• Go here for 32 bit OS = Sun Java 32 bit Runtime Environment Make sure that when you see the form asking about installing Ask Toolbar that you uncheck this.

Make sure that when you install the new version of Java that you uncheck the Install the Ask Toolbar junkware checkbox. Also if it asks if you want to install McAfee Security Scan Plus that you uncheck this too. You do not need to add these unncessary items and to your PC. Also just in case Oracle changes the Java installation in the future to possibly install other junk, uncheck all but just installing Java.

Please download OTM by Old Timer and save it to your Desktop.

• Run OTM.exe by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).
• Copy the lines from the below codebox to the clipboard by highlighting ALL of them and pressing CTRL + C
  (or, after highlighting, right-click and choose Copy): Do not include the word Code: which is just a title line of
  the code box

Code:

:Processes
explorer.exe
 
:Files
C:\Users\Erik Wilkinson\AppData\Local\Temp\*.*

:Reg
[-HKEY_USERS\S-1-5-21-479863657-1853377550-3098294845-1001\Software\Classes\AppID\secman.DLL]
[-HKEY_USERS\S-1-5-21-479863657-1853377550-3098294845-1001\Software\Classes\AppID\{4D076AB4-7562-427A-B5D2-BD96E19DEE56}]
[-HKEY_USERS\S-1-5-21-479863657-1853377550-3098294845-1001\Software\Classes\secman.OutlookSecurityManager.1]
[-HKEY_USERS\S-1-5-21-479863657-1853377550-3098294845-1001\Software\Classes\secman.OutlookSecurityManager]
[-HKEY_USERS\S-1-5-21-479863657-1853377550-3098294845-1001_Classes\AppID\secman.DLL]
[-HKEY_USERS\S-1-5-21-479863657-1853377550-3098294845-1001_Classes\AppID\{4D076AB4-7562-427A-B5D2-BD96E19DEE56}]
[-HKEY_USERS\S-1-5-21-479863657-1853377550-3098294845-1001_Classes\secman.OutlookSecurityManager.1]
[-HKEY_USERS\S-1-5-21-479863657-1853377550-3098294845-1001_Classes\secman.OutlookSecurityManager]
[-HKEY_USERS\S-1-5-21-479863657-1853377550-3098294845-1001_Classes\Wow6432Node\CLSID\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8EEE}]
[-HKEY_USERS\S-1-5-21-479863657-1853377550-3098294845-1001_Classes\Wow6432Node\CLSID\{826D7151-8D99-434B-8540-082B8C2AE556}]
:Commands
[purity]
[EmptyTemp]
[start explorer]
[Reboot]

• Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar
  ) and choose Paste.
• Now click the large http://forums.majorgeeks.com/chaslang/images/MoveIt!.png button.
• If OTM asks to reboot your computer, allow it to do so. The report should appear in Notepad after the reboot.
• Close OTM.

Now navigate to the C:\_OTM\MovedFiles folder ( assuming your Windows drive is C). This is where your log will be
saved in the form of Date and Time mmddyyyy_hhmmss.log. Just look for the most recent .log file. Attach
this log file to your next message.

Now please download Junkware Removal Tool to your desktop.

• Shut down your protection software now to avoid potential conflicts.
• Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
• The tool will open and start scanning your system.
• Note: That JRT may reset your home page to a google default so you will need to restore your home page setting if this happens.
• Please be patient as this can take a while to complete depending on your system's specifications.
• On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
• Attach JRT.txt to your next message.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).

Then attach the below logs:

• the C:\_OTM\MovedFiles log
• the JRT.TXT log
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

Yeah the fix with OTM did not run properly. Please just continue on with the rest of the instructions after the OTM part.

 

You're welcome. Your logs are clean. It does not appear that your problems with TrendMicro are related to malware since your logs are clean. Is this a legal copy of TrendMicro? If yes, you should comvery your problems to them.


Since you are do not appear to be having malware problems, it is time to do our final steps:

1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
3. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
4. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
5. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
6. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
8. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
9. If you are running Win 8, Win 7, Vista, Windows XP or Windows ME, do the below to flush restore points:
   • Refer to the instructions for your WIndows version in this link: Disable And Enable System Restore​
   • What we want you to do is to first disable System Restore to flush restore points some of which could be infected.
   • Then we want you to Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!