Malware- kj00026- 2015-05-23

Discussion in 'Malware Help (A Specialist Will Reply)' started by manilka835, May 23, 2015.

  1. manilka835

    manilka835 Specialist

    SUPERAntiSpyware detected the following threat but could not be removed as it freezes after completion of the scan since its time of installation.

    C:\WINDOWS.OLD\WINDOWS\TEMP\TMP00000058007661088D07D477

    Thereafter, I ran READ & RUN ME FIRST Malware Removal Guide Procedure, to check whether there were any threats.

    The logs are attached herewith.

    Even afterwards SUPERAntiSpyware still detected the same threat and could not be removed due to the above problem.

    Please advice.

    “I don’t say that he can’t be beat. But you must give me time- you must give me time!”

    Dr. K.D.J.H. Manilka Jayawardena,
    Medical Officer,
    National Tuberculosis Reference Laboratory (NTRL/Central Laboratory of NPTCCD),
    Chest Hospital Premises,
    Welisara.
    Proud to be a Sri Lankan!
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Download OTM by Old Timer and save it to your Desktop.




    Code:
    :Processes
    explorer.exe
    
    :files
    C:\WINDOWS.OLD\WINDOWS\TEMP\TMP00000058007661088D07D477
    
    :Commands
    [emptytemp]
    [start explorer]
    [Reboot]
    • Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.
    • Push the large http://farm3.static.flickr.com/2782/4174320048_f01c448b32_o.png button.
    • OTM may ask to reboot the machine. Please do so if asked.
    • Copy everything in the Results window (under the green bar), and paste it in your next reply.


    Now navigate to the C:\_OTM\MovedFiles folder ( assuming your Windows drive is C). This is where your log will be saved in the form of Date and Time mmddyyyy_hhmmss.log. Just look for the most recent .log file. Attach this log file to your next message.
     
  3. manilka835

    manilka835 Specialist

    The OTM log 05292015_071510 is attached herewith.
     

    Attached Files:

  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    It was removed. So tell me how things are running now.
     
  5. manilka835

    manilka835 Specialist

    It had been moved to a folder of Old Timer.

    Meanwhile I ran my usual Weekly Malware Scan and it only detected the file in the Old Timer Fold. There are no other Malware detected.
     
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Good to know.

    If you are not having any other malware problems, it is time to do our final steps:

    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Now go to the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    7. If you are running Win 8, Win 7, Vista, Windows XP or Windows ME, do the below to flush restore points:
      • Refer to the instructions for your WIndows version in this link: Disable And Enable System Restore
      • What we want you to do is to first disable System Restore to flush restore points some of which could be infected.
      • Then we want you to Enable System Restore to create a new clean Restore Point.

    8. After doing the above, you should work thru the below link:

     

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