Malware limiting my virtual memory to almost none

Discussion in 'Malware Help (A Specialist Will Reply)' started by HJay, Aug 20, 2008.

  1. HJay

    HJay Private E-2

    Hello, I seem to have contracted some sort of malware that seems very damaging (hopefully not permanent!).

    At first, I got signs of Antivirus XP (popups,wallpaper,shortcuts) along other suspicious things (spoolsv.exe filling up my harddrive, ntvdm.exe using all the CPU power). It wouldn't let me update my antivirus program, so eventually I shutdown my laptop.

    Now, it seems Windows has become weakened to near unusability, by limiting the system resources/ virtual memory somehow (I have only been able to open Task Manager, Regedit, Windows Explorer, and HijackThis).

    When I start it up in normal mode, it takes ages and eventually just gets to the blue wallpaper. Nothing can be opened except Task Manager (Ctrl+alt+Delete) and from here I can see my files are still there, but I can't open any programs (that I suspect use too much memory). So I can't open/install any of the usual antivirus programs. Even System Restore won't open properly! In safe mode, Windows Explorer barely works, but crashes and logs out every minute or so.

    All the while, icon graphics are disappearing, and I'm getting messages such as:
    Low on Virtual Memory.
    System Resources too low.
    Out of Memory.
    Parser Message.

    And others that don't even have text.

    If I can't find a small enough virus removal program, I'm thinking I might have to do this manually somehow- deleting appropriate files/registry or maybe doing something with the paging file?
    I'm wondering if getting rid of the virus will automatically fix the system, or will I have to do something else?
     
  2. HJay

    HJay Private E-2

    Here is a log:

    Logfile of HijackThis v1.99.1
    Scan saved at 4:00:56 PM, on 19/08/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16640)

    Edit by chaslang: Inline outdated version of HJT log removed. READ & RUN ME sticky not followed.
     
    Last edited by a moderator: Aug 21, 2008
  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    Please follow the instructions in the below link and attach the requested logs when you finish these instructions.
    • If something does not run, write down the info to explain to us later but keep on going.
    • Do not assume that because one step does not work that they all will not.
    Notes:

    1. If you run into problems trying to run theREAD & RUN ME or any of the scans in normal boot mode. You can running steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
    2. If you have problems downloading on the problem PC, download the tools on another PC and burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection
     

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