malware log review

Once you have attached the requested logs I can make a start on working up a fix for you. Just to be clear here are our malware removal procedures.

READ & RUN ME FIRST. Malware Removal Guide

 

Java(TM) 6 Update 11 <--- Uninstall this outdated Java

Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

R3 - URLSearchHook: (no name) - {A3BC75A2-1F87-4686-AA43-5347D756017C} - (no file)
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
O2 - BHO: (no name) - {A3BC75A2-1F87-4686-AA43-5347D756017C} - (no file)
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [0.6221913897380968] C:\DOCUME~1\Keely\LOCALS~1\Temp\0.6221913897380968.exe
O4 - HKLM\..\Run: [pgeqtotITILOG] c:\program files\interactual\common\bin\remoteagentcommonservices.exe
O4 - HKLM\..\Run: [SoftWarememcopy] C:\DOCUME~1\Keely\LOCALS~1\Temp\0.6221913897380968.exe
O4 - HKLM\..\Run: [ModuleITILOG] C:\program files\interactual\common\bin\remoteagentcommonservices.exe
O4 - HKLM\..\Run: [Expertprojecttemplates] C:\program files\wordperfect office 12\shared\help\accessibility\perfectfit\expertprojecttemplates.exe
O4 - HKLM\..\Run: [allwhookTech] c:\program files\dell support\gtcoach\allow\allwhookgtek.exe
O4 - HKLM\..\Run: [pgeqtotmemcopy] C:\DOCUME~1\Keely\LOCALS~1\Temp\0.6221913897380968.exe
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\RunServices: [0.6221913897380968] C:\DOCUME~1\Keely\LOCALS~1\Temp\0.6221913897380968.exe
O4 - HKLM\..\RunServices: [pgeqtotpgeqtot] c:\program files\dell support\gtcoach\allow\allwhookgtek.exe
O4 - HKLM\..\RunServices: [IsRes2kObject] c:\program files\common files\installshield\driver\9\intel 32\isrtobject9.01.exe
O4 - HKLM\..\RunServices: [MCUICFGSoftWare1.2.8800.0] c:\program files\mcafee.com\shared\mcuicfg\6,0,0,4\securitycentermcuicfg.exe
O4 - HKLM\..\RunServices: [SoftWarepgeqtot] C:\DOCUME~1\Keely\LOCALS~1\Temp\0.6221913897380968.exe
O4 - HKLM\..\RunServices: [memcopySoftWare1.2.8800.0] c:\program files\wordperfect office 12\shared\help\accessibility\perfectfit\expertprojecttemplates.exe
O4 - HKLM\..\RunServices: [REMOTEAGENTCommonServices] C:\program files\interactual\common\bin\remoteagentcommonservices.exe
O4 - HKLM\..\RunServices: [templatesExpertproject] C:\program files\wordperfect office 12\shared\help\accessibility\perfectfit\expertprojecttemplates.exe
O4 - HKLM\..\RunServices: [allwhookGtek] c:\program files\dell support\gtcoach\allow\allwhookgtek.exe
O4 - HKLM\..\RunServices: [ae0965a7157cdpgeqtot] C:\DOCUME~1\Keely\LOCALS~1\Temp\0.6221913897380968.exe
O4 - HKCU\..\Run: [perfmsvcdrv] rundll32.exe "C:\Documents and Settings\Doug\Local Settings\Application Data\perfmsvcdrv\perfmsvcdrv.dll", DllInit
O16 - DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} (Java Plug-in 1.6.0_02) -
O16 - DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} (Java Plug-in 1.6.0_07) -
O18 - Protocol: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll (file missing)
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - (no file)
O23 - Service: AVG Security Toolbar Service - Unknown owner - C:\Program Files\AVG\AVG8\Toolbar\ToolbarBroker.exe (file missing)

After clicking Fix exit HJT.

Download and run OTM.

Download OTM by Old Timer and save it to your Desktop.

• Right-click OTM.exe And select " Run as administrator " to run it.
• Paste the following code under the http://farm3.static.flickr.com/2455/4173556815_a721a91733_o.png area. Do not include the word Code.

Code:

:services
AVG Security Toolbar Service

:reg
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"perfmsvcdrv"=-
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentVersion\Run]
AVG7_CC"=-
"MPFExe"=-
"0.6221913897380968"=-
"pgeqtotITILOG"=-
"SoftWarememcopy"=-
"ModuleITILOG"=-
"Expertprojecttemplates"=-
"allwhookTech"=-
"pgeqtotmemcopy"=-
"MSKDetectorExe"=-
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentVersion\RunServices]
"0.6221913897380968"=-
"pgeqtotpgeqtot"=-
"IsRes2kObject"=-
"MCUICFGSoftWare1.2.8800.0"=-
"SoftWarepgeqtot"=-
"memcopySoftWare1.2.8800.0"=-
"REMOTEAGENTCommonServices"=-
"templatesExpertproject"=-
"allwhookGtek"=-
"ae0965a7157cdpgeqtot"=-
[-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}]

:files
C:\Program Files\AVG
C:\Documents and Settings\All Users\Application Data\pDmLj06300
C:\$AVG8.VAULT$
C:\PROGRA~1\Grisoft
C:\Documents and Settings\Doug\Local Settings\Application Data\perfmsvcdrv
C:\PROGRA~1\McAfee.com
C:\Program Files\McAfee
C:\WINDOWS\system32\svchost.exe.exp.log
c:\program files\dell support\gtcoach\allow\allwhookgtek.exe
C:\program files\interactual\common\bin\remoteagentcommonservices.exe
C:\Documents and Settings\Doug\Local Settings\Application Data\perfmsvcdrv\perfmsvcdrv.dll
C:\DOCUME~1\Keely\LOCALS~1\Temp\0.6221913897380968.exe
c:\program files\common files\installshield\driver\9\intel 32\isrtobject9.01.exe
c:\program files\mcafee.com\shared\mcuicfg\6,0,0,4\securitycentermcuicfg.exe
c:\program files\wordperfect office 12\shared\help\accessibility\perfectfit\expertprojecttemplates.exe

:Commands
[emptytemp]
[Reboot]

• Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.
• Push the large http://farm3.static.flickr.com/2782/4174320048_f01c448b32_o.png button.
• OTM may ask to reboot the machine. Please do so if asked.
• Copy everything in the Results window (under the green bar), and paste it into notepad, save it as something appropriate and attach it into your next reply.

NOTE: If you are unable to copy/paste from this window (as will be the case if the machine was rebooted), open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTM\MovedFiles folder, and open the newest .log file present, and attach the contents of that document back here in your next post.

Also delete all files in the below bold folders except ones from the current date (Windows will not let you delete the files from the current day).

Run Ccleaner. Only use the Run Cleaner button. Do not run anything else on any other forms.

Go to TDSSKiller and Download TDSSKiller.zip to your Desktop

• Extract its contents to your Desktop so that you have TDSSKiller.exe directly on your Desktop and not in any subfolder of the Desktop.
• Now double click the TDSSkiller.exe file to run it ( if using Vista or Windows 7 do not double click on it but rather, right click and select Run As Administrartor.
• Allow the application to run and a window will open showing that it is TDSSkiller from Kaspersky
• Click Start scan
• It will run rather quickly and will notify you of whether anything is found or not.
• Follow the instructions to delete/quarantine if asks you what to do when if finds something.

Whether an infection is found or not, a log file should be created on your C: drive ( or whatever drive you boot from) in the root folder named something like TDSSKiller.2.1.1_27.12.2009_14.17.04_log.txt which is based on the program version # and date and time run. Please attach this log to your next reply. (See: HOW TO: Attach Items To Your Post )


Please also download MBRCheck to your desktop

• Double click MBRCheck.exe to run (vista and Win 7 right click and select Run as Administrator)
• It will show a Black screen with some data on it
• Right click on the screen and select > Select All
• Press Control+C
• Open a notepad and press Control+V
• now please ATTACH that report to this thread

Rename Combofix to obmoc.com and see if it will now run.

Reboot your machine and install the most current and up to date version of Java available here at the below link:

Java Runtime 6

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista or Windows7) Then attach the new C:\MGlogs.zip file that will be created by running this.

How are things running?

 

Now we need to use ComboFix

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
  • If it is not on your Desktop, the below will not work.
• Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
• If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
• Open Notepad and copy/paste the text in the below quote box. Ensure you scroll down to select ALL the lines:

Code:

KILLALL::

Registry::
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system]
"pttddgsewaeugbjvgbyqTaskMgr"=-

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
  
  http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
  
  
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

If after running Combofix you discover none of your programs will open up, and you recieve the following error: "Illegal operation attempted on a registry key that has been marked for deletion". Then the answer is to REBOOT the machine, and all will be corrected.

 

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /uninstall
     • Notes: The space between the combofix" and the /uninstall, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis.
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
   related to MGtools and some other items from our cleaning procedures.
9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning procedures pointed to by step 7 of the READ ME
     for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!

 

You're welcome. Safe surfing!