malware logs

Discussion in 'Malware Help (A Specialist Will Reply)' started by minusthetom, Jan 17, 2013.

  1. minusthetom

    minusthetom Private E-2

    Just recovering a friends computer from a nasty Malaware infection. The symptoms have stopped but I'm suspicious there may still be a few nastys lurking. If someone could have a check of the logs it would be greatly appreciated.
    Thanks
    Tom
     

    Attached Files:

  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    http://img805.imageshack.us/img805/9659/rktigzy.gif Fix items using RogueKiller.

    Double-click RogueKiller.exe to run. (Vista/7 right-click and select Run as Administrator)
    When it opens, press the Scan button
    Now click the Registry tab and locate these 3 detections:
    • [HJ] HKLM\[...]\Wow6432Node\Security Center : AntiVirusDisableNotify (1) -> FOUND
    • [HJ] HKLM\[...]\Wow6432Node\Security Center : FirewallDisableNotify (1) -> FOUND
    • [HJ] HKLM\[...]\Wow6432Node\Security Center : UpdatesDisableNotify (1) -> FOUND

    Place a checkmark each of these items, leave the others unchecked.
    Now press the Delete button.
    When it is finished, there will be a log on your desktop called: RKreport[2].txt
    Attach RKreport[2].txt to your next message. (How to attach)
    Reboot the machine.


    Delete these:
    • C:\ProgramData\blekko toolbars
    • C:\ProgramData\tihkdbdr.log

    Download Windows Repair by Tweaking.com and unzip the contents into a newly created folder on your desktop.
    • Now run Repair_Windows.exe by double clicking on it ( if you are running Vista or Win 7, use right click and select Run As Administrator)
    • Now select the Start Repairs tab.
    • The click the Start button.
    • Create a System Restore point if prompted.
    • On the next screen, click the Unselect All button to first deselect all repairs.
    • Now select the following repair options:
      • Reset Registry Permissions
      • Reset File Permissions
      • Register System Files
      • Repair WMI
      • Repair Windows Firewall
      • Remove Policies Set By Infections
      • Repair Winsock & DNS Cache
      • Repair Proxy Settings
      • Repair Windows Updates
      • Set Windows Services To Default Startup
    • Now on the lower right side check the box to Restart/Shutdown System When Finished
    • Then make sure the Restart System radio button is enabled.
    • Shutdown any other programs that you are running now before continuing.
    • Now click the Start button.
    • Be patient while the tool repairs the selected items.
    • It should reboot automatically when finished.

    After reboot, check to see if your firewall is working.


    Now go to this MGTools and download the new version of MGtools.exe. Overwrite your previous MGtools.exe file with this one.

    Run the new MGTools.exe and attach the new MGlogs.zip
    How are things running?
     
  3. minusthetom

    minusthetom Private E-2

    Thanks Kestrel13 will give that ago now. Just a quick note to add that I cant start windows security center and its not in the services list.
     
  4. minusthetom

    minusthetom Private E-2

    Ok security center is back be on restart a symptom that had stopped has returned Something is triggering the volume/webcam/mic on/off hot keys making the laptop difficult to use whilst the icon displaying whether they turned on or off flashes up. Hope that makes sense! New log file attached.
     

    Attached Files:

  5. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Those logs are clean now, any other issues can be worked out in the software forum if you like. :)

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Press and hold the Windows key http://forums.majorgeeks.com/chaslang/images/Windows_Logo_key.gif and then press the letter R on your keyboard. This opens the Run dialog box.
      • Copy and paste the below into the Run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Go back to step 4 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    5. If running Vista or Win 7, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    6. Goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    7. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others) and running MGclean.bat did not remove, you can delete these files now.
    8. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 6 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    10. After doing the above, you should work thru the below link:
     

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