malware logs

Discussion in 'Malware Help (A Specialist Will Reply)' started by TELME, Jan 27, 2013.

  1. TELME

    TELME Private E-2

    I am not sure I had a problem, but I saw hj desk. Does this need to be removed?
     

    Attached Files:

    TELME, Jan 27, 2013
    #1
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Double-click RogueKiller.exe to run. (Vista/7 right-click and select Run as Administrator)
    When it opens, press the Scan button
    Now click the Registry tab and locate these detections:

    • [RUN][SUSP PATH] HKUS\S-1-5-19_Classes[...]\Run : AIM (rundll32.exe "C:\Documents and Settings\Tracey E. Lemon\Local Settings\Application Data\AOL\AIM\oagtmf.dll",CreateInstance) -> FOUND
      [RUN][SUSP PATH] HKUS\S-1-5-20_Classes[...]\Run : AIM (rundll32.exe "C:\Documents and Settings\Tracey E. Lemon\Local Settings\Application Data\AOL\AIM\oagtmf.dll",CreateInstance) -> FOUND
    Place a checkmark each of these items, leave the others unchecked.
    Now press the Delete button.
    When it is finished, there will be a log on your desktop called: RKreport[2].txt
    Attach RKreport[2].txt to your next message. (How to attach)

    Now tell me exactly what issues you are having.
     
    TimW, Jan 27, 2013
    #2
  3. TELME

    TELME Private E-2

    Tim, thanks so much for the quick response! I didn’t realize I was infected.

    No keyboard use/missing driver

    Posted in driver section ….
    Keyboard suddenly stopped working I had the following msg
    Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
    If you update driver, you get “Windows has determined that the driver software is up to date"
    Dell dimension 5150 SP3 Windows XP
    I uninstalled Norton security from constant guard. When I restarted the keyboard didn’t work
    I unplugged the usb and changed ports
    I ran windows repair /tweaking
    Was having problems connecting to internet then uninstalled constant guard and was able to access.
    Using osk and <enter>, so hard to type much

    Unable to install Norton, so I installed
    • I one realtime blocking tool from the list
    • Spybot - installed as recommended using SDhelper and Immunize
    • SpywareBlaster with all protection enabled.
    Then blue msg screen (2x’s) and Error msg that computer recovered from a serious problem after exploring Comodo firewall

    Missing yahoo notepad entry

    Had problem connecting to internet after trying to install Norton.

    Volume control missing from system tray even after gong in and manually setting it to show
     

    Attached Files:

    TELME, Jan 27, 2013
    #3
  4. TELME

    TELME Private E-2

    Start, point to All Programs, point to Accessories, point to Entertainment, folder is empty also.
     
    TELME, Jan 27, 2013
    #4
  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I suggest you post in the software forum as it sounds like your OS is having the issues.
     
    TimW, Jan 28, 2013
    #5
  6. TELME

    TELME Private E-2

    Thanks Tim for pointing me in the right direction. After reinstalling the OS all problems are resolved. Thanks again for the help!
     
    TELME, Feb 12, 2013
    #6
  7. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Good to know. Safe surfing. :)
     
    TimW, Feb 12, 2013
    #7

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