Malware Logs

Welcome to MajorGeeks!

Please re-scan with Hitman Pro and have it delete everything under the headings of

• Potential Unwanted Programs
• Malware

...ignore any other findings.
Afterwards, click the Next button.
HitmanPro may want to reboot the PC in order for the changes to take affect, please do so.

* If you do NOT use a proxy to connect to the internet - fix this using RogueKiller

Next, double-click RogueKiller.exe to run. (Vista/7 right-click and select Run as Administrator)
When it opens, press the Scan button, then select the Registry tab and then select any of the below that exist and then
click the Delete button.

• [PROXY IE] HKCU\[...]\Internet Settings : ProxyEnable (1) -> FOUND

When it is finished there will be a log on your desktop called RKreport[2].txt, attach it to your next reply.
Then immediately reboot your PC.

After reboot, run new scans with both RogueKiller and Hitman Pro, attach those new logs to your next reply.

http://imageshack.us/a/img841/7292/thisisujrt.gif Please download

Junkware Removal Tool to your desktop.

• Shut down your protection software now to avoid potential conflicts.
• Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
• The tool will open and start scanning your system.
• Please be patient as this can take a while to complete depending on your system's specifications.
• On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
• Attach JRT.txt to your next message.

NOTE: Your MGLogs.zip was very in-complete. Did you receive any error messages when running it? Did you have protection software disabled? Try the below.

Run the C:\MGtools\ReZip.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator). .

It should take a couple seconds to run. You will see a black command prompt window while it is running and it should tell you that the C:\MGtools\MGlogsR.zip file as been created. Attach this ZIP file.


Logs to attach:

• MBAM log.txt
• updated RKreport[2]
• updated HitmanPro 2012xxxx.xxxx.log
• MGLogsR.zip

 

Please perform the steps I give more closely..

Re-run HitmanPro and fix the detected Potential Unwanted Programs as previously instructed.
...ignore any other findings.
Afterwards, click the Next button.
HitmanPro may want to reboot the PC in order for the changes to take affect, please do so.

Run RogueKiller again --> when it opens click the PROXYFIX button
When it is finished there will be a log on your desktop called RKreport[3].txt, attach it to your next reply.
Then immediately reboot your PC.

Now after reboot, run new scans with both RogueKiller and Hitman Pro, and attach those new logs to your next reply.

The MGLogs.zip is still missing the majority of the expected individual logs normally created.

*Please boot into safe mode and try running it. If that does not work then please run the below but run OTL from Normal Boot mode.

Please download OTL by OldTimer.

• Save it to your desktop.
• Double click on the OTL icon on your desktop. (If running Vista or Win7 right-click and select Run as Administrator)
• Check the "Scan All Users" checkbox.
• Check the "Standard Output".
• Change the setting of "Drivers" and "Services" to "All"
• Copy the text in the code box below and paste it into the Customs Scans/Fixes text-field.
  
  Code:

  activex
  netsvcs
  drives
  %systemdrive%\*.*
  %systemdrive%\MGtools\*.*
  %systemroot%\*. /mp /s
  [/LIST]

  • Now click the Run Scan button.
  • Two reports will be created:
    • OTL.txt <-- Will be opened
    • Extra.txt <-- Will be minimized
  • Attach both OTL.txt and Extras.txt to your next message. (See how to attach)
  Logs to attach in your next reply:
  • updated RKreport[3]
  • updated HitmanPro 2012xxxx.xxxx.log
  • MGLogs.zip - if it ran
  • OTL.txt and Extras.txt

 

*Please delete C:\Users\Joe\Downloads\Programs\MGtools.exe as this is not where you were instructed to download it and would not be removed in our cleanup steps.

Uninstall the following-
Ask Toolbar <-- adware
Java(TM) 6 Update 30 <-- outdated
Java(TM) 7 Update 4 <-- outdated
JavaFX 2.1.0 <-- outdated

Please download AdwCleaner and save it to your Destop.

• Double-click AdwCleaner.exe to run it. (Vista & Win7 users should right-click and "Run As Administrator")
• Click on Delete
• Your pc should now automatically re-boot
• AdwCleaner will display a log showing the files, folders, and registry entries that were removed.
• Attach this log to your next reply.

Now shut down your protection software (antivirus, antispyware...etc) to avoid possible conflicts.

• Double-click OTL.exe to run. (Vista/7 right-click and select Run as Administrator)
• Copy the text in the code box below and paste it into the http://img14.imageshack.us/img14/66/otlcustomfix.png text-field.

Code:

:OTL
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKU\S-1-5-21-4130007548-3030964992-1365172515-1000\..\Toolbar\WebBrowser: (no name) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No CLSID value found.
O3 - HKU\S-1-5-21-4130007548-3030964992-1365172515-1000\..\Toolbar\WebBrowser: (no name) - {E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} - No CLSID value found.
O4:[b]64bit:[/b] - HKLM..\Run: []  File not found
O4 - HKLM..\Run: []  File not found
O15 - HKU\.DEFAULT\..Trusted Domains: clonewarsadventures.com ([]* in Trusted sites)
O15 - HKU\.DEFAULT\..Trusted Domains: freerealms.com ([]* in Trusted sites)
O15 - HKU\.DEFAULT\..Trusted Domains: soe.com ([]* in Trusted sites)
O15 - HKU\.DEFAULT\..Trusted Domains: sony.com ([]* in Trusted sites)
O15 - HKU\S-1-5-18\..Trusted Domains: clonewarsadventures.com ([]* in Trusted sites)
O15 - HKU\S-1-5-18\..Trusted Domains: freerealms.com ([]* in Trusted sites)
O15 - HKU\S-1-5-18\..Trusted Domains: soe.com ([]* in Trusted sites)
O15 - HKU\S-1-5-18\..Trusted Domains: sony.com ([]* in Trusted sites)
O15 - HKU\S-1-5-19\..Trusted Domains: clonewarsadventures.com ([]* in )
O15 - HKU\S-1-5-19\..Trusted Domains: freerealms.com ([]* in )
O15 - HKU\S-1-5-19\..Trusted Domains: soe.com ([]* in )
O15 - HKU\S-1-5-19\..Trusted Domains: sony.com ([]* in )
O15 - HKU\S-1-5-20\..Trusted Domains: clonewarsadventures.com ([]* in )
O15 - HKU\S-1-5-20\..Trusted Domains: freerealms.com ([]* in )
O15 - HKU\S-1-5-20\..Trusted Domains: soe.com ([]* in )
O15 - HKU\S-1-5-20\..Trusted Domains: sony.com ([]* in )
O15 - HKU\S-1-5-21-4130007548-3030964992-1365172515-1000\..Trusted Domains: clonewarsadventures.com ([]* in Trusted sites)
O15 - HKU\S-1-5-21-4130007548-3030964992-1365172515-1000\..Trusted Domains: freerealms.com ([]* in Trusted sites)
O15 - HKU\S-1-5-21-4130007548-3030964992-1365172515-1000\..Trusted Domains: soe.com ([]* in Trusted sites)
O15 - HKU\S-1-5-21-4130007548-3030964992-1365172515-1000\..Trusted Domains: sony.com ([]* in Trusted sites)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab (Java Plug-in 10.4.1)
O16 - DPF: {CAFEEFAC-0016-0000-0030-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab (Java Plug-in 1.6.0_30)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab (Java Plug-in 10.4.1)

:Files
C:\Users\Joe\AppData\Roaming\Microsoft\Protect\S-1-5-21-4130007548-3030964992-1365172515-1000
C:\Users\Joe\AppData\Roaming\Microsoft\Protect\S-1-5-21-4130007548-3030964992-1365172515-1000\02b0c6dd-9f8a-4776-8873-46fe98cdcd10
C:\Users\Joe\AppData\Roaming\Microsoft\Protect\S-1-5-21-4130007548-3030964992-1365172515-1000\4ca6d634-7ca3-43ed-9eba-8ab67c91c964
C:\Users\Joe\AppData\Roaming\Microsoft\Protect\S-1-5-21-4130007548-3030964992-1365172515-1000\4d189d98-0bf0-48c6-a673-f5473843deb5
C:\Users\Joe\AppData\Roaming\Microsoft\Protect\S-1-5-21-4130007548-3030964992-1365172515-1000\8aa52685-98a0-408c-a74c-14c017456c7f
C:\Users\Joe\AppData\Roaming\Microsoft\Protect\S-1-5-21-4130007548-3030964992-1365172515-1000\Preferred
C:\ProgramData\Norton

:Commands
[purity]
[EmptyTemp]
[start explorer]
[Reboot]

• Now click the http://img3.imageshack.us/img3/407/otlrunfix.png button.
• If the fix needed a reboot please do it.
• Click the OK button (upon reboot).
• When OTL is finished, Notepad will open. Close Notepad.
• A log file will be located at C:\_OTL\MovedFiles\mmddyyyy_hhmmss.log, where mmddyyyy_hhmmss is the date of the tool run.
• Attach this log to your next message. (See: How to attach)

Now install the latest Sun Java Runtime Environment

If you also wish to install the latest JavaFX, here is the link:
JavaFX 2.2.4

Please attach the below logs to your next reply:

• the log from OTL
• AdwCleaner[S1].txt

How is your machine running?

 

I'm conferring with my colleagues.

 

We are not finding any remaining malware, Joe2go. I recommend that you post in our Networking forum for further help.

* If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware. It provides no "real-time" protection unless you purchase it and does not use any significant amount of resources ( except a little disk space ) until you run a scan.
2. Go back to step 4 of the READ ME and re-enable your Disk Emulation software with Defogger if you had disabled it.
3. If running Vista or Win 7, it is time to make sure you have re-enabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
4. Go to add/remove programs and uninstall HijackThis.
5. Go to the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
6. Any other miscellaneous tools we may have had you install or download can be uninstalled and/or deleted.
7. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning procedures pointed to by step 6 of the READ ME
     for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
8. After doing the above, you should work through the below link:
   • How to Protect yourself from malware!

Safe surfing! http://i268.photobucket.com/albums/jj5/drmoriarty/Emoticons/char145.gif

 

I would suggest uninstalling BitComet and uTorrent and see if anything changes. If not then uninstall or if possible, totally shutdown Steam and see if that changes anything.