Malware Logs

Hello there, somehow you escaped our radar. I am very sorry. Do you still require assistance? Were you ever able to run MGTools? What happened with RogueKiller in the end?

I'll link to our instructions for your reference. Everything needed can be found here.

READ & RUN ME FIRST. Malware Removal Guide

 

I know you ran Hitman before, but it's been a while, can you run it again and attach the log please?

Also please run MSconfig and put your PC into normal startup mode. You should not use MSconfig as a permanent starup manager and you have issues with items trapped in MSconfig registry keys which include junkware and left over services from AVG. You have both AVG 2011 and Avast installed. This alone is enough to cause a slow PC. DO NOT attempt to uninstall AVG while you have MSconfig controlling startups and services!!!!

 

Delete these.

• C:\Documents and Settings\Shannon\Local Settings\Application Data\Conduit
• C:\Documents and Settings\Shannon\Application Data\SearchProtect

http://imageshack.us/a/img841/7292/thisisujrt.gif Please download Junkware Removal Tool to your desktop.

• Shut down your protection software now to avoid potential conflicts.
• Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
• The tool will open and start scanning your system.
• Please be patient as this can take a while to complete depending on your system's specifications.
• On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
• Attach JRT.txt to your next message.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista, Windows7 or Win8) Then attach the new C:\MGlogs.zip file that will be created by running this.

 

AVG needs to be uninstalled asap. Please use Revo Uninstaller to get rid if it.



Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

• 04 - HKLM\..\Run: [SearchProtectAll] C:\Program Files\SearchProtect\bin\cltmng.exe
• O4 - HKCU\..\Run: [SearchProtect] C:\Documents and Settings\Shannon\Application Data\SearchProtect\bin\cltmng.exe

After clicking Fix exit HJT.



Download and run OTM.

Download OTM by Old Timer and save it to your Desktop.

• Right-click OTM.exe And select " Run as administrator " to run it.
• Paste the following code under the http://farm3.static.flickr.com/2455/4173556815_a721a91733_o.png area. Do not include the word Code.

Code:

:reg
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"SearchProtect"=-
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentVersion\Run]
"SearchProtectAll"=-

:files
C:\WINDOWS\system32\url(3).dll
C:\WINDOWS\system32\wininet(4).dll
C:\Program Files\SearchProtect

:Commands
[emptytemp]
[Reboot]

• Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.
• Push the large http://farm3.static.flickr.com/2782/4174320048_f01c448b32_o.png button.
• OTM may ask to reboot the machine. Please do so if asked.
• Copy everything in the Results window (under the green bar), and paste it into notepad, save it as something appropriate and attach it into your next reply.

NOTE: If you are unable to copy/paste from this window (as will be the case if the machine was rebooted), open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTM\MovedFiles folder, and open the newest .log file present, and attach the contents of that document back here in your next post.



Now run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista, Windows7 or Win8) Then attach the new C:\MGlogs.zip file that will be created by running this.

 

Well it is indeed installed. AVG 2011.

Try this please.

Uninstalling AVG 2011

 

Delete these files:

• C:\WINDOWS\system32\url(3).dll
• C:\WINDOWS\system32\urlmon(4).dll
• C:\WINDOWS\system32\wininet(4).dll

Please explain what operations are slow! For example answer the below:

• Is boot up slow?
• Is shutdown slow?
• Is browsing/surfing slow?
• Is downloading slow?
• Is running any application?
• Is it also slow in safe boot mode?
• Also are any process showing in Task Manager to be using a lot of CPU time?
• Anything else slow?

 

You will have to post in the software forum about it.

With regards to Mozilla Firefox, did you get that issue resolved?