malware logs

Discussion in 'Malware Help (A Specialist Will Reply)' started by TELME, Feb 27, 2014.

  1. TELME

    TELME Private E-2

    Can you look over these and see if I need to take any further action.
    My system seems off. I am having problems with someone accessing my modem remotely, and affecting my internet and phone.

    Thanks!
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I am not seeing any malware in your logs. I suggest you post in the software forum for assistance with your modem issues.

    Since you are not having any malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
     
  3. TELME

    TELME Private E-2

    Thank you TimW for taking a look. Sorry I didn't go into any detail, but I was talking about malware, not software issues. A neighbor with an IT background has been interfering with my system. I mentioned the modem, because I felt that was how he accessed it.
    I was having the following problems:
    - inability to connect to servers
    - skips and breaks in videos/music
    - navigation canceled
    - having to log in to my own system, though I set it to no longer require a password
    - getting an incorrect password msg, though when I put the same one in it worked.
    - constant screen locking
    - server not found,
    - router password changed and neither I, not ISP able to get in
    - access denied
    - connecting rolling indefinitely for some web pages
    - information changing appearance (such as tiny unreadable font) on the page, then returning to original appearance
    , a black screen
    - activity on the screen that wasn't prompted by me, for example a Malwarebytes message kept popping up saying the database was 329 days old and needed to be updated. I didn't cause this, as I had already updated and run mb the day before (malware removal process.) Prior to running it today it said the database was missing.
    - system moving real slow

    I did a system restore (earlier time) and another thing (PM only), but am concerned about residual effects, which may allow access again. Did you see any evidence of this? Are there any other tests I can run for these types of things?

    Thanks!
     
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    This is a malware forum, so that is all I was looking for. The other issues you are having are best pursued in the software forum.
     
  5. TELME

    TELME Private E-2

    Thanks for your help!
     
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You are welcome. I will look for your post in the software forum. ;)
     

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