Malware not letting me download any tools

Discussion in 'Malware Help (A Specialist Will Reply)' started by ElaineD, Oct 2, 2008.

  1. ElaineD

    ElaineD Private E-2

    Hi, i have major spyware and I'm trying to follow your procedures but it does not let me install the tools like spybot or the others. On some it doesn't even let me download. Please help. What should I do?
     
    ElaineD, Oct 2, 2008
    #1
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode. You can running steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
    2. If you have problems downloading on the problem PC, download the tools on another PC and burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
     
    TimW, Oct 2, 2008
    #2

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