Malware- Optiplex 7020- 20230811

Discussion in 'Malware Help (A Specialist Will Reply)' started by manilka835, Aug 11, 2023.

  1. manilka835

    manilka835 Specialist

    A Desktop computer has been received for usage.

    I have run READ & RUN ME FIRST- Malware Removal Guide to make sure there are no Malware. The relevant logs are attached. I would also value any suggestions which may streamline the function of this computer


    Dr. K.D.J.H. Manilka Jayawardena,
    Medical Officer of Health,
    Katana.
    Proud to be a Sri Lankan!
     

    Attached Files:

  2. Oh My!

    Oh My! Malware Expert Staff Member

    Welcome back my friend.

    Please run a FRST Scan and attach the reports.
     
  3. manilka835

    manilka835 Specialist

    Thank You and good to be back.

    • FRST.txt log information & Addition.txt log are attached hereto as they cannot be copied and pasted due to reply exceeding 40000 characters.
     

    Attached Files:

  4. Oh My!

    Oh My! Malware Expert Staff Member

    Could you check the computer date and time and let me know if it is accurate?
     
  5. manilka835

    manilka835 Specialist

    It was initially incorrect. I corrected it and now it shows the correct date & time.
     
  6. Oh My!

    Oh My! Malware Expert Staff Member

    Great.

    I think the computer is fine but before declaring it so please run a new FRST scan and attach the reports.
     
  7. manilka835

    manilka835 Specialist

    • FRST.txt log information & Addition.txt log are attached hereto as they cannot be copied and pasted due to reply exceeding 40000 characters.
     

    Attached Files:

  8. Oh My!

    Oh My! Malware Expert Staff Member

    Thank you.

    I would like to continue looking into things.

    Please do this.

    ===================================================

    Farbar Recovery Scan Tool Fix

    --------------------
    • Right click on the FRST64 icon and select Run as administrator
    • Highlight the below information then hit the Ctrl + C keys at the same time and the text will be copied
    • There is no need to paste the information anywhere, FRST64 will do it for you
    Code:
    Start::
    CreateRestorePoint:
    CloseProcesses:
    cmd: type C:\Windows\system32\fpfftResultsFile.txt
    2023-10-09 05:25 - 2023-10-09 05:25 - 000000000 _____ C:\Windows\system32\fpfftResultsFile.txt
    FirewallRules: [TCP Query User{7574D581-B76F-44D4-B5C6-E93CBF3E34BB}E:\aaa softwere's\sdi_rus 2022\sdi_x64_r2111.exe] => (Block) E:\aaa softwere's\sdi_rus 2022\sdi_x64_r2111.exe => No File
    FirewallRules: [UDP Query User{4D8C27B8-D8DF-41FD-AC7A-200C9E806D1D}E:\aaa softwere's\sdi_rus 2022\sdi_x64_r2111.exe] => (Block) E:\aaa softwere's\sdi_rus 2022\sdi_x64_r2111.exe => No File
    ExportKey: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\TimeZoneInformation
    cmd: netsh winsock reset catalog
    cmd: netsh int ip reset resetlog.txt
    cmd: netsh advfirewall reset
    cmd: netsh advfirewall set allprofiles state ON
    cmd: bitsadmin /reset /allusers
    cmd: ipconfig /flushdns
    Removeproxy:
    hosts:
    cmd: sfc /scannow
    cmd: DISM /Online /Cleanup-Image /CheckHealth
    Emptytemp:
    End::
    
    • Click Fix
    • When completed the tool will create a log on the desktop called Fixlog.txt. Please copy and paste the contents of the file in your reply.
    • Note: This step resets your Firewall settings and you may be asked later to grant permission for legitimate programs to pass through the Firewall. If you recognize the program agree to the request.
    • Note: The Emptytemp: command will remove cookies and may result in some websites (like banking) indicating they do not recognize your computer. It may be necessary to receive and apply a verification code.
    ===================================================

    Things I would like to see in your next reply. Please be sure to copy and paste any requested log information unless you are asked to attach it.
    • Fixlog
     
  9. manilka835

    manilka835 Specialist

    That was a quick reply!
    • Fixlog Information
    Fix result of Farbar Recovery Scan Tool (x64) Version: 12-08-2023
    Ran by USER (14-08-2023 20:32:31) Run:1
    Running from C:\Users\USER\Desktop
    Loaded Profiles: USER
    Boot Mode: Normal
    ==============================================

    fixlist content:
    *****************
    Start::
    CreateRestorePoint:
    CloseProcesses:
    cmd: type C:\Windows\system32\fpfftResultsFile.txt
    2023-10-09 05:25 - 2023-10-09 05:25 - 000000000 _____ C:\Windows\system32\fpfftResultsFile.txt
    FirewallRules: [TCP Query User{7574D581-B76F-44D4-B5C6-E93CBF3E34BB}E:\aaa softwere's\sdi_rus 2022\sdi_x64_r2111.exe] => (Block) E:\aaa softwere's\sdi_rus 2022\sdi_x64_r2111.exe => No File
    FirewallRules: [UDP Query User{4D8C27B8-D8DF-41FD-AC7A-200C9E806D1D}E:\aaa softwere's\sdi_rus 2022\sdi_x64_r2111.exe] => (Block) E:\aaa softwere's\sdi_rus 2022\sdi_x64_r2111.exe => No File
    ExportKey: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\TimeZoneInformation
    cmd: netsh winsock reset catalog
    cmd: netsh int ip reset resetlog.txt
    cmd: netsh advfirewall reset
    cmd: netsh advfirewall set allprofiles state ON
    cmd: bitsadmin /reset /allusers
    cmd: ipconfig /flushdns
    Removeproxy:
    hosts:
    cmd: sfc /scannow
    cmd: DISM /Online /Cleanup-Image /CheckHealth
    Emptytemp:
    End::
    *****************

    Restore point was successfully created.
    Processes closed successfully.

    ========= type C:\Windows\system32\fpfftResultsFile.txt =========

    0

    ========= End of CMD: =========

    C:\Windows\system32\fpfftResultsFile.txt => moved successfully
    "HKLM\SYSTEM\CurrentControlSet\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\\TCP Query User{7574D581-B76F-44D4-B5C6-E93CBF3E34BB}E:\aaa softwere's\sdi_rus 2022\sdi_x64_r2111.exe" => removed successfully
    "HKLM\SYSTEM\CurrentControlSet\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\\UDP Query User{4D8C27B8-D8DF-41FD-AC7A-200C9E806D1D}E:\aaa softwere's\sdi_rus 2022\sdi_x64_r2111.exe" => removed successfully
    ================== ExportKey: ===================

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\TimeZoneInformation]
    "Bias"="-330"
    "DaylightBias"="-60"
    "DaylightName"="@tzres.dll,-531"
    "DaylightStart"="00000000000000000000000000000000"
    "StandardBias"="0"
    "StandardName"="@tzres.dll,-532"
    "StandardStart"="00000000000000000000000000000000"
    "TimeZoneKeyName"="Sri Lanka Standard Time"
    "DynamicDaylightTimeDisabled"="0"
    "ActiveTimeBias"="-330"

    === End of ExportKey ===

    ========= netsh winsock reset catalog =========


    Sucessfully reset the Winsock Catalog.
    You must restart the computer in order to complete the reset.



    ========= End of CMD: =========


    ========= netsh int ip reset resetlog.txt =========

    Resetting Compartment Forwarding, OK!
    Resetting Compartment, OK!
    Resetting Control Protocol, OK!
    Resetting Echo Sequence Request, OK!
    Resetting Global, OK!
    Resetting Interface, OK!
    Resetting Anycast Address, OK!
    Resetting Multicast Address, OK!
    Resetting Unicast Address, OK!
    Resetting Neighbor, OK!
    Resetting Path, OK!
    Resetting Potential, OK!
    Resetting Prefix Policy, OK!
    Resetting Proxy Neighbor, OK!
    Resetting Route, OK!
    Resetting Site Prefix, OK!
    Resetting Subinterface, OK!
    Resetting Wakeup Pattern, OK!
    Resetting Resolve Neighbor, OK!
    Resetting , OK!
    Resetting , OK!
    Resetting , OK!
    Resetting , OK!
    Resetting , failed.
    Access is denied.

    Resetting , OK!
    Resetting , OK!
    Resetting , OK!
    Resetting , OK!
    Resetting , OK!
    Resetting , OK!
    Resetting , OK!
    Resetting , OK!
    Restart the computer to complete this action.



    ========= End of CMD: =========


    ========= netsh advfirewall reset =========

    Ok.



    ========= End of CMD: =========


    ========= netsh advfirewall set allprofiles state ON =========

    Ok.



    ========= End of CMD: =========


    ========= bitsadmin /reset /allusers =========


    BITSADMIN version 3.0
    BITS administration utility.
    (C) Copyright Microsoft Corp.

    {ACDB8328-936D-423F-9FF1-8CC0D368E204} canceled.
    {03624D56-3E73-4674-8E28-11F30632DFF4} canceled.
    2 out of 2 jobs canceled.


    ========= End of CMD: =========


    ========= ipconfig /flushdns =========


    Windows IP Configuration

    Successfully flushed the DNS Resolver Cache.


    ========= End of CMD: =========


    ========= RemoveProxy: =========

    "HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\\DefaultConnectionSettings" => removed successfully
    "HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\\SavedLegacySettings" => removed successfully
    "HKU\S-1-5-21-2122940720-1228444397-1861095620-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\\DefaultConnectionSettings" => removed successfully
    "HKU\S-1-5-21-2122940720-1228444397-1861095620-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\\SavedLegacySettings" => removed successfully


    ========= End of RemoveProxy: =========

    C:\Windows\System32\Drivers\etc\hosts => moved successfully
    Hosts restored successfully.

    ========= sfc /scannow =========



    Beginning system scan. This process will take some time.



    Beginning verification phase of system scan.


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    Windows Resource Protection found corrupt files and successfully repaired them.

    For online repairs, details are included in the CBS log file located at

    windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline

    repairs, details are included in the log file provided by the /OFFLOGFILE flag.



    ========= End of CMD: =========


    ========= DISM /Online /Cleanup-Image /CheckHealth =========


    Deployment Image Servicing and Management tool
    Version: 10.0.19041.844

    Image Version: 10.0.19045.3324

    No component store corruption detected.
    The operation completed successfully.


    ========= End of CMD: =========


    =========== EmptyTemp: ==========

    FlushDNS => completed
    BITS transfer queue => 1310720 B
    DOMStore, IE Recovery, AppCache, Feeds Cache, Thumbcache, IconCache => 9516713 B
    Java, Discord, Steam htmlcache, WinHttpAutoProxySvc/winhttp *.cache => 0 B
    Windows/system/drivers => 1941889 B
    Edge => 0 B
    Chrome => 180224 B
    Firefox => 0 B
    Opera => 0 B

    Temp, IE cache, history, cookies, recent:
    Default => 0 B
    ProgramData => 0 B
    Public => 0 B
    systemprofile => 0 B
    systemprofile32 => 0 B
    LocalService => 0 B
    NetworkService => 0 B
    USER => 73530383 B

    RecycleBin => 0 B
    EmptyTemp: => 82.5 MB temporary data Removed.

    ================================


    The system needed a reboot.

    ==== End of Fixlog 20:35:22 ====
     
  10. Oh My!

    Oh My! Malware Expert Staff Member

    That looks good.

    Please run Windows Update until you either receive an error code (provide that information) or there are no more updates available.
     
  11. manilka835

    manilka835 Specialist

    Windows Update
    You're up to date
    Last checked: Today, 18:43
     
  12. Oh My!

    Oh My! Malware Expert Staff Member

    Perfect.

    Unless you have any questions or other concerns I think we are all set.
     
  13. manilka835

    manilka835 Specialist

    There are no questions or other concerns. The Desktop seems to be working fine.
     
  14. Oh My!

    Oh My! Malware Expert Staff Member

    Great.

    Here is our final step and some additional information to consider.

    ===================================================

    KpRm by Kernel-panik

    --------------
    • Download KpRm and save it to your Desktop (see here if you must use Chrome)
    • Note: If the file is detected as malware it is not and it is safe to download. The detection is a false positive.
    • Right click on the icon and select Run as administrator
    • Click Yes on the Disclaimer
    • Place a check mark in Delete Tools, Create Restore Point, and Delete in 7 days
    • Click Run
    • Click OK on All operations are completed
    • KpRm will delete itself from you Desktop and you can either save or remove the report that is generated
    • You are free to remove any other tools/reports still remaining
    ===================================================

    All Clean!

    --------------

    Your computer is now clean. Please consider this going forward.

    ===================================================

    Please take the time to read below on how to secure the machine and take the necessary steps to keep it clean.

    Lawrence Abrams, the founder of BleepingComputer.com, has developed an excellent tutorial which will provide you with the information you need to know about how to keep your computer secure and clean. Please take the time to read: Simple and easy ways to keep your computer safe and secure on the Internet.

    In addition, here are some more links you might find of interest:
    Thank you for placing your trust in Major Geeks. It was a pleasure serving you.
     
  15. manilka835

    manilka835 Specialist

    Web server is down of the site from which KpRm was to be downloaded. I will try again tomorrow.
     
  16. manilka835

    manilka835 Specialist

    Web server is still down of the site from which KpRm was to be downloaded. I have manually removed tools & reports.

    Thank You so much for your time and effort.

    This is yours truly signing off till another desktop or laptop is received.
     

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