Malware Problem, any help appreciated

Let's do this first:
Download FindAWF and save the file to your Desktop.
Start FindAWF.exe
Select option 2 by pressing 2 and then Enter. A text file will open (files.txt).
In that files.txt, copy and paste the following list of files to be restored:

Close the files.txt and click Yes to save the changes.
FindAWF wil now terminate the bad processes if running, delete the bad files and restore/replace them with the good files.
Then it will open a log. Copy and paste the contents of that log in your next reply.

 

To be sure...re-run ComboFix and attach that log.

 

Sweet....Your logs look clean.

If you are not having any other malware problems, it is time to do our final steps:

1. If we used Pocket Killbox during your cleanup, do the below
* Run Pocket Killbox and select File, Cleanup, Delete All Backups
2. If we used ComboFix, you can delete the ComboFix.exe file, C:\ComboFix folder, C:\QooBox folder, C:\WINDOWS\nircmd.exe, C:\combofix.txt and C:\ComboFix-quarantined-files.txt logs that was created.
3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
4. If we used SmitFraudFix, you can delete all files and folders related to it now including the c:\rapport.txt log.
5. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
6. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
7. If we had you run Avenger, you can delete all files related to Avenger now.
8. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
9. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
10. If you are running Windows XP or Windows ME, do the below:
* Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
* Then reboot and Enable System Restore to create a new clean Restore Point.
11. After doing the above, you should work thru the below link:
* How to Protect yourself from malware!

 

Please download DelDomains and unzip it to your desktop. Do not run it yet.

Find the files from deldomains.zip on your Desktop and RightClick on the deldomains.inf file and select Install.

(Please note if you have Spybot S&D installed you will need to "Immunize" again because deldomains will remove all of the sites Spybot adds.)

Download HostsXpert and then follow the below steps.

* Unzip HostsXpert.zip
* It will create a folder named HostsXpert in whatever folder you extract it to.
* Run HostsXpert.exe by double clicking on it.
* click the Make Writeable? button.
* click Restore Microsoft's Hosts File and then click OK.
* Click the X to exit the program

Next please copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Tell me how things are.

 

My bad...skipped a step or two...

Start FindAWF, select Option 3, by pressing 3 and then enter.
This will open the text file folders.txt
Copy and paste the following list in it:

Then close folders.txt and let it save the changes.
FindAWF will now remove the bak folders and open a log afterwards.
Post the log in your next reply.

Double-click the FindAWF icon once again

If a Security Alert shows, allow the program to run.
As instructed, press any key to continue.
Use the following option: Press 4 then Enter to reset domain zones

This removes all entries from the domain zones.
When the program returns to the main menu, use the following option:
Press E then Enter to EXIT

Tell me how things are now.

 

Start FindAWF.exe
Select option 2 by pressing 2 and then Enter. A text file will open (files.txt).
In that files.txt, copy and paste the following list of files to be restored:

Close the files.txt and click Yes to save the changes.
FindAWF wil now terminate the bad processes if running, delete the bad files and restore/replace them with the good files.
Then it will open a log. Copy and paste the contents of that log in your next reply.

Have you run CCleaner to remove the history?

 

Start FindAWF, select Option 3, by pressing 3 and then enter.
This will open the text file folders.txt
Copy and paste the following list in it:

Then close folders.txt and let it save the changes.
FindAWF will now remove the bak folders and open a log afterwards.
Post the log in your next reply.

Double-click the FindAWF icon once again

If a Security Alert shows, allow the program to run.
As instructed, press any key to continue.
Use the following option: Press 4 then Enter to reset domain zones

This removes all entries from the domain zones.
When the program returns to the main menu, use the following option:
Press E then Enter to EXIT

Now run deldomains again.

 

Good ...so how are things running now?

 

Tell me exactly what happens ....can't get a login screen? Can't or it won't recognize your login?

 

This may be related to LogMeIn ....whicn may have been corrupted with the malware.

Try uninstalling it and see if the problem persists.

 

No..I rechecked your logs and don't see it ...try turning off Norton Internet Security and see if the problem persists.

 

Time to make it go bye bye ....first choose an anti-virus program from here:
TopFreeware

download to desktop but don't install yet.

Now us this tool:
http://www.majorgeeks.com/Norton_Removal_Tool_SymNRT_d4749.html

Then after the removal ...install the new anti-virus ..update it and run it.

 

More than likely a false positive especially if you have used/installed anything related to Panda Antivirus or Online Scanner. See the below:

http://www.avast.com/eng/faq_panda.html

 

You're welcome.....If you are not having any other malware problems, it is time to do our final steps:

1. If we used Pocket Killbox during your cleanup, do the below
* Run Pocket Killbox and select File, Cleanup, Delete All Backups
2. If we used ComboFix, you can delete the ComboFix.exe file, C:\ComboFix folder, C:\QooBox folder, C:\WINDOWS\nircmd.exe, C:\combofix.txt and C:\ComboFix-quarantined-files.txt logs that was created.
3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
4. If we used SmitFraudFix, you can delete all files and folders related to it now including the c:\rapport.txt log.
5. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
6. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
7. If we had you run Avenger, you can delete all files related to Avenger now.
8. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
9. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
10. If you are running Windows XP or Windows ME, do the below:
* Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
* Then reboot and Enable System Restore to create a new clean Restore Point.
11. After doing the above, you should work thru the below link:
* How to Protect yourself from malware!