Malware problem/ Desktop view

I am new to this forum so please bear with me.

My computer was attacked today with two Trojan virus' a "worm" virus and many other malware programs when I left it running for my kids. I have downloaded McAfee from the internet today and ran all the scans available. Now that it is showing the computer to be free and clear of all virus', I still cannot restore my desktop and get the following error message:

Cannot find 'file:///C:/WINDOWS/privacy_danger/index.htm'. Make sure the path or internet address is correct.

This is very frustrating for someone who doesn't know a whole lot about fixing these types of things.

Please help a Mom in need.

Thank you!!

 

Welcome to MajorGeeks.com, please follow our standard cleaning procedures:

http://www.majorgeeks.com/images/grenade.gif Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support

• Make sure you check version numbers and get all updates.

http://www.majorgeeks.com/images/grenade.gif Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

http://www.majorgeeks.com/images/grenade.gifAfter doing ALL of the above and you still have a problem, make sure you have booted to normal mode and run the steps in the below thread to properly use HijackThis and attach the log:

http://www.majorgeeks.com/images/grenade.gif Downloading, Installing, and Running HijackThis

• Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around..

http://www.majorgeeks.com/images/grenade.gifWhen you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:

• CounterSpy Log - only for Windows XP, 2K, & NT users
• AVG Antispyware Log - ONLY IF NEEDED you were not able to run CounterSpy. - only for Windows XP, 2K, & NT users
• Bitdefender Log - from step 6
• Panda Scan Log - from step 6
• runkeys.txt - the log from GetRunKey.bat
• newfiles.txt - the log from ShowNew.bat
• HijackThis Log

NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!

 

Thank you for your prompt response!

I'm sorry I didn't know where to begin tonight. I will look into what you suggested in the morning when I have a clear mind and let you know if there are any further issues with my Windows version XP.

Good night!

 

Okay! Just be sure to read before you begin that way you won't miss any critical steps.

Once you are done, post the requested logs and we will begin a fix.

Good Luck!