Malware problem, Please help (I have followed the steps)

Hi,
My computer has a problem. I followed all of the steps from chaslang post that I could.

For some reason I couldnt load the pandascan, I tried IE and Mozilla but it wouldnt work.
I have attached the logs.

(I had to zip bdscan as it was to big to upload due to the upload size limit on .txt files)

I hope someone can help.


Thanks a lot
Luke

 

Hi,
I also have a HJT log that i installed and ran (analyse.exe)

Thanks

 

Scan with HijackThis and check the boxes for the following entries:
( Make sure ALL browser windows are closed when you click FIX )

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://hsremove.com/done.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://hsremove.com/done.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost

O11 - Options group: [INTERNATIONAL] International*

Again, make sure ALL browser windows are closed when you click FIX.

Next, run CCleaner to clean up cookies and temp files.

Once you complete the above, reboot and attach a fresh HJT log. Also, let me know how things are running and what problems your having.

 

Hi,
I did everything you said and here is the log.

The problems:
My computer is running very slow
I cant drag and drop items
I cant install Mcafee Virus scan


Thanks

 

Your logs look good, lets try the below.

Download Reg Supreme 1.4

When prompted, run the "Aggressive" scan and fix all found problems. Reboot once complete and let me know if speed increases.

 

Hi,
I just ran Reg Supreme 1.4 and it fixed loads.
My computer is running ok I think.

I still cant drag and drop items or install Mcafee. Do you know why this might be?

Thanks

 

Not exactly sure, I would post this in the Software Forum. Those guys can help you more with this issue.