Malware Problem w/ Logs

Discussion in 'Malware Help (A Specialist Will Reply)' started by aclark88, Sep 15, 2012.

  1. aclark88

    aclark88 Private First Class

    Hi,

    I got infected with one of the security program viruses and struggled for a while but have since ran all programs (except the HitmanPro one as I have a 64 bit version and the download was for 32?)

    I've attached the logs, thanks for any help.

    Clark
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Not true. The link is right there for x64 too. It showed the below
    Please run it and attach the log.

    Also rerun RogueKiller and run a scan. After it finishes the scan, select the Registry tab and then select any of the below that exist and then click the Delete button.

    Then immediately reboot your PC.

    After reboot, run a new scan with RogueKiller and save a log as in original instructions and attach the new log.

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:
    • the new RogueKiller log
    • C:\MGlogs.zip
    What malware problems are you still having if any?
     
  3. aclark88

    aclark88 Private First Class

    Oh yeah thank didnt see the 64 bit version.

    Thanks for help, heres 2 requested logs.
     

    Attached Files:

  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Looks okay now. Are you still having problems? If so, what?

    Also note for the record, you are using an old version of MGtools. You are not supposed to keep old versions. They must always be removed after malware cleanup is finished. You must always download and use the current version.
     
  5. aclark88

    aclark88 Private First Class

    Feels good now, Ill let you know if the problem returns. I'll download a newer version of MG tools too, thanks a lot for your help :)
     
  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome. Okay then let's complete the below now which will cleanup all the things that should not be kept.


    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware. You can uninstall RogueKiller and HitManPro.
    2. Go back to step 6 oof the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista or Win 7, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    7. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    8. After doing the above, you should work thru the below link:
     

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