Malware Problem?

Discussion in 'Malware Help (A Specialist Will Reply)' started by i N S A N i T Y, Sep 30, 2006.

  1. i N S A N i T Y

    i N S A N i T Y Private E-2

    I had a pretty bad malware problem ever since a few weeks ago; surksidekick, look2me, etc, but after using a few antispyware programs, it seemed to get better. However, spywaredoctor keeps on picking up infection that ive deleted several times, implying that they dont actually get deleted or are getting created again.

    Also, ever since then, i havent been able to install anything that needs windows installer. It gets up to the preparing windows installer screen, and it stays there. So, like, i could install my mp3 player driver cause it had its own installer. I tried doing the the stuff in the "Read and Run First," but since i cant install anything, i can only use the stuff i already have, which out of that list is Spybot and HijackThis. Also, i couldnt run the online scan because i use firefox, and IE gives me a ton of popups.

    Spybot finds some stuff and fixes it, but then it just comes back if i reboot and scan again. I also have spyware doctor and Ad-aware, but ad-aware doesnt find anything, and spyware doctor does the same thing as Spybot; finds stuff, deletes, but it comes back later.

    Id really rather not format this comp, so id appreciate any help.
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You need to follow the directions in the READ & RUN ME steps by step. And complete what you can complete in those directions. Somethings do not require installation (like GetRunKey and ShowNew). You did not even install and rename HijackThis.exe as requested. You must make an attempt to follow all the steps. Even if IE gives you popups, you should still be trying to run the online scans. The goal is to clean all of your malware. We need the logs from the tools to be able to do this.

    If we were to try and work from your HJT log alone, all I can tell you is that we are done and you have no malware.
     

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