malware problem

newyorkkid · Apr 11, 2007

first I would like to thank major geeks, for all the great downloads and advice,and solutions till this day.Since a few days it happens that I have some kind of spy,malware that I can't get rid of. I have all the goods fierfox,AVG anti-spyware,pc firewall plus,advast and spybot search&destroy,CCleaner,and all my reports and logs are clean confused. says everything is normal. the thing is that it's not hijacking my browser but the website.. for example if I go to Majorgeeks.com I have a new window that opens with drivecleaner.com or if I go to ebay.com a new window will open from navi-search.com witch I think is another auction site and etc.... it's driving me nut and of course I did all the things need in the window internet option. and followed the instructions in the spyware removal "INFO" and still have a problem it would be great if you can help.Before I decide to reinstall windows. Thank you in advance to all the ":major "

DavidGP · Apr 11, 2007

Hi

Sounds like a browser hijack of some sort to me, so best bet is to follow the below guide and attach all the requested logs.... even if they do not show any infections.

Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.

Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support

Make sure you check version numbers and get all updates.

Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:

Downloading, Installing, and Running HijackThis

Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around.

When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:

CounterSpy

AVG Antispyware log - ONLY IF NEEDED you were not able to run CounterSpy

Bitdefender - from step 6

Panda Scan - from step 6

runkeys.txt - the log from GetRunKey.bat

newfiles.txt - the log from ShowNew.bat

HijackThis

NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!

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malware problem

newyorkkid Private E-2

DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member