Malware Problem.

Discussion in 'Malware Help (A Specialist Will Reply)' started by TheMalware, Jan 4, 2010.

  1. TheMalware

    TheMalware Private E-2

    I seem to be having a problem running certain software listed in the Windows XP Clean Tutorial. I followed your steps but can not do much. I seem to be getting lots of Blue Screen Of Death messages with either KERNAL_MODE_EXCEPTION_NOT_HANDLED or DRIVER_IRQL_NOT_LESS_OR_EQUAL when I do certain things. It all started by when I was on YouTube. I see something called Malware Defense installing on my computer. I didn't download this or ask for it to be installed. Any way. By the time it was on my computer, I had those fake messages come up saying I got viruses and I have to register to delete them. I simply got rid of it using Add/Remove Programs. It then reinstalled it self 10 minutes later. Got rid of it again. So then I went to install McAfee Total Protection. Now before it installs and runs, it does a virus scan to check for errors. It stopped Malware Defense from installing again. This was before I checked forums about viruses. I thought I was in the clear until I noticed it not properly installing. I knew there was something still on the computer. I restarted my computer and logged in. About 20 minutes after logging in ( Leaving the computer idle ), A Blue Screen Of Death appears. No error message was displayed. I analyzed it later and it turned out to be KERNAL_MODE_EXCEPTION_NOT_HANDLED. So then I googled for help and found these forums. I read the Read Me and the Windows XP Clean Tutorial. I went to run a SUPERAntiSpyware virus scan and my computer crashes with DRIVER_IRQL_NOT_LESS_OR_EQUAL. I then tried to run Malwarebytes then did a scan. DRIVER_IRQL_NOT_LESS_OR_EQUAL again. I analyzed it and found it was a 0xd1 error. I then ran Root Repeal and then DRIVER_IRQL_NOT_LESS_OR_EQUAL appeared before it finished initializing. So I tried to load Root Repeal in safe mode. I got DRIVER_IRQL_NOT_LESS_OR_EQUAL again. So I tried GMER. Same thing. I will run HiJackthis and give you guys the logs. I will upload the minidumps.
     
  2. TheMalware

    TheMalware Private E-2

    Here is the Minidumps.
     

    Attached Files:

  3. TheMalware

    TheMalware Private E-2

    Also, I noticed that when I'm in a internet explorer window or any other window. If I leave it idle, it will go from blue to faded blue as if I clicked on something else which I didn't. I'm running Windows XP Professional SP2.
     
    Last edited: Jan 4, 2010
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I am afraid you will have to post in the software forum to get your system back to a stable condition before we can help you with any malware removal. Not knowing if this is a laptop or desktop I can't suggest whether or not you can remove the hard drive and slave it to a different computer that is very well protected and updated to save your personal data and files. And to possibly run any cleaning scans on the drive.
     
  5. TheMalware

    TheMalware Private E-2

    I managed to get rid of all the malware. It turned out to be a rootkit.tdss. But is it normal for the norton uninstaller to pop up when I turn the computer on and log in? When I close the uninstaller, I can't launch Norton so would there be any chance of malware still being on the computer? I did a Malwarebytes scan and it found nothing.
     
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

  7. TheMalware

    TheMalware Private E-2

    Ok. Thanks for your help.
     
  8. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Are you planning on doing the steps and attaching the logs?
     

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