Malware Problem

We still need the logs from running MGTools.exe--- C:\MGLogs.zip.

 

Download OTL to your desktop.

• Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
• Vista and Windows 7 users Right-click OTL and choose Run as Administrator)
• When the window appears, underneath Output at the top change it to Minimal Output.
• Check the boxes beside LOP Check and Purity Check.
• Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.

When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.

Attach both of these logs into your next reply.

 

I will be helping you along as TimW is very busy.

Uninstall the below:

• iLivid
• MediaBar

We need to run an OTL Fix

• Right-click OTL.exe And select " Run as administrator " to run it. If Windows UAC prompts you, please allow it.
• Copy and Paste the following code into the textbox. Do not include the word Code

Code:

:otl
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = http://search.babylon.com/?babsrc=SP_ss&q={searchTerms}&mntrId=4e1a161e0000000000004487fc9d0e4f&tlver=1.4.19.19&affID=17162
IE - HKLM\..\SearchScopes\{44f44034-6036-4f06-9336-74ec4620edab}: "URL" = http://search.mywebsearch.com/mywebsearch/GGmain.jhtml?id=RGxdm331YYgb&ptb=52DA402E-E063-47A2-A66D-A81A965F6F20&ind=2011110610&ptnrS=RGxdm331YYgb&si=1579ciduk&n=77df1cd2&psa=&st=sb&searchfor={searchTerms}
IE - HKLM\..\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}: "URL" = http://www.searchqu.com/web?src=ieb&appid=101&systemid=406&sr=0&q={searchTerms}
IE - HKLM\..\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2A69}: "URL" = http://search.bearshare.com/web?src=ieb&systemid=2&q={searchTerms}
IE - HKCU\..\SearchScopes\{136E381E-FD91-4420-A457-8F2B62BE29CA}: "URL" = http://search.conduit.com/ResultsExt.aspx?q={searchTerms}&SearchSource=4&ctid=CT3196716
IE - HKCU\..\SearchScopes\{1F096B29-E9DA-4D64-8D63-936BE7762CC5}: "URL" = http://search.babylon.com/?babsrc=SP_ss&q={searchTerms}&mntrId=4e1a161e0000000000004487fc9d0e4f&tlver=1.4.19.19&affID=17162
IE - HKCU\..\SearchScopes\{44f44034-6036-4f06-9336-74ec4620edab}: "URL" = http://search.mywebsearch.com/mywebsearch/GGmain.jhtml?id=RGxdm331YYgb&ptb=52DA402E-E063-47A2-A66D-A81A965F6F20&ind=2011110610&ptnrS=RGxdm331YYgb&si=1579ciduk&n=77df1cd2&psa=&st=sb&searchfor={searchTerms}
IE - HKCU\..\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}: "URL" = http://www.searchqu.com/web?src=ieb&appid=101&systemid=406&sr=0&q={searchTerms}
IE - HKCU\..\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2A69}: "URL" = http://search.bearshare.com/web?src=ieb&systemid=2&q={searchTerms}
IE - HKCU\..\SearchScopes\{CFF4DB9B-135F-47c0-9269-B4C6572FD61A}: "URL" = http://mystart.incredibar.com/mb174/?search={searchTerms}&loc=IB_DS&a=6PQHByUE7Z&i=26
[2011/03/01 21:51:04 | 000,002,423 | -H-- | M] () -- C:\Program Files (x86)\mozilla firefox\searchplugins\babylon.xml
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
[2012/08/02 12:57:26 | 000,000,072 | -H-- | C] () -- C:\ProgramData\-Bf2ZCnggHGzsQsr
[2012/08/02 12:57:26 | 000,000,072 | -H-- | C] () -- C:\ProgramData\-Bf2ZCnggHGzsQs
[2012/08/02 12:57:17 | 000,000,368 | -H-- | C] () -- C:\ProgramData\Bf2ZCnggHGzsQs
[2011/10/26 16:29:48 | 000,000,000 | -H-D | M] -- C:\Users\RIXS\AppData\Roaming\Babylon
[2011/09/15 18:15:47 | 000,000,000 | -H-D | M] -- C:\Users\RIXS\AppData\Roaming\Bandoo
C:\ProgramData\eObGhGc08505
@Alternate Data Stream - 125 bytes -> C:\ProgramData\Temp:DFC5A2B2
  
:commands
[EMPTYTEMP]
[RESETHOSTS]
[REBOOT]

• Then click the Run Fix button at the top.
• Click Image.
• OTL may ask to reboot the machine. Please do so if asked.
• The report should appear in Notepad after the reboot. ATTACH that report in your next reply.

Click start > and type in services.msc
Scroll down to the Background Intelligent Transfer Service and let me know it's status and start up type if it is listed please.


Now run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista or Windows7) Then attach the new C:\MGlogs.zip file that will be created by running this.

Please download aswMBR.exe ( 511KB ) to your desktop.

Double click the aswMBR.exe to run it.

http://i1111.photobucket.com/albums/h479/MysticalMagpie/4.jpg?t=1303863006

Click the "Scan" button to start scan

http://i1111.photobucket.com/albums/h479/MysticalMagpie/5.png?t=1303863051

On completion of the scan click save log, save it to your desktop and post in your next reply.

 

Good morning Sparks, let's try this please.

Please also download MBRCheck to your desktop

• Double click MBRCheck.exe to run (vista and Win 7 right click and select Run as Administrator)
• It will show a Black screen with some information that will contain either the below line if no problem is found:
  • Done! Press ENTER to exit...
• Or you will see more information like below if a problem is found:
  • Found non-standard or infected MBR.
  • Enter 'Y' and hit ENTER for more options, or 'N' to exit:
• Either way, just choose to exit the program at this point since we want to see only the scan results to begin with.
• MBRCheck will create a log named similar to MBRCheck_07.16.10_00.32.33.txt which is random based on date and time.
• Attach this log to your next message. (See: HOW TO: Attach Items To Your Post )

 

Sparks you have an MBR infection. Do you have your Windows 7 boot CD/DVD?

 

If you don't have your Win7 disc, you can create a Recovery Environment disc for your system below: (small fee but worth it!)

Download Windows 7 System Recovery Discs

You can use ImageBurn to create the disc.

Once the disc is created, boot into the bios and change the boot order to CD/DVD as first boot device. Put in the disc and reboot. Once in the RE, type this:

Code:

Bootrec.exe /fixmbr

Note the space after the exe.

Exit out when done and boot back into normal mode. Re-run MBRCheck and attach the new log.

 

Did you burn the disk at the correct speed?

 

Hi Sparks, did you follow these instructions for burning an ISO image with ImgBurn?

Are you able to use another computer to burn this? So we can rule out yours as being troublesome?

 

Try these instructions

Now that you have the DVD, you need to boot from it to access the Windows 7 System Recovery Environment. You can read details about this in the below link:

http://www.bleepingcomputer.com/tutorials/tutorial161.html

Once you have gotten to the command prompt, you need to run the below command

bootrec.exe /fixmbr


Then you will reboot normally back to Windows and attach a new log from MBRcheck

 

If you can't boot to the disc, let's try having you navigate to the C:\MGtools folder and double click on mbrfix.bat ( If not sure how to use Windows Explorer, you can optionally click Start > Run and enter C:\MGtools\mbrfix.bat into the run box and click OK. ) This will run quickly flashing a black screen in front of you too fast to read.
NOW REBOOT!
After reboot, re-run MBRCheck and attach the log.

Then run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).
Then attach the new C:\MGlogs.zip file

 

Did you run MBRcheck afterwards?

 

Please delete your MGTools. ( You can run C:\MGtools\MGclean.bat ). Ensure the MGTools folder is gone afterwards and also the MGlogs.zip. Now download the latest version of MGtools and save it to your root folder.

Run the MGTools.exe and attach the new C:\MGLogs.zip.

Also explain what you see on the DVD please.

 

Run HitmanPro, spraks, does it detect the below?

If so let it take action on it. Let me know how you get on.

 

Rerun Hitmanpro then now and show me (attach) the new log please.

 

Is everything running as it should do?

 

You are most welcome. It was a long process I know. You sure all is well Sparks? If so...

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /uninstall
     • Notes: The space between the combofix" and the /uninstall, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
3. Go back to step 4 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis.
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
   related to MGtools and some other items from our cleaning procedures.
9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning procedures pointed to by step 6 of the READ ME
     for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!