Malware problems - logs attached

Discussion in 'Malware Help (A Specialist Will Reply)' started by chrisferg, Aug 13, 2009.

  1. chrisferg

    chrisferg Private E-2

    Hi all,

    I've recently been having some problems with trojan horses and perhaps some other viruses. These were detected by my AVG free but it couldn't get rid of them. The only specific things they were doing were popping up pop-ups that were supposed to look like windows virus alerts to make me click on them (which i didn't), but AVG was popping up frequently warning of viruses.

    I've run all of the scans etc. and have attached all the logs. The only problem I had with testing was that I couldn't manage to get rid of AVG fully when running one of them (I think it was Malwarebytes), but i then managed to get rid of it before running the later ones. If you think I should re-run this test then let me know! also, when running superantispyware i think my computer shut down during the first scan, so re-ran it - if it'd be helpful to see the log for the first scan too then let me know.

    There's one more log to attach which I'll attach in the next post.

    Any help would be really really appreciated!

    Also: as i've now uninstalled AVG, is there any free AV software that you'd recomend over AVG to stop this happening again?

    Thanks again,
    Chris

    View attachment SUPERAntiSpyware Scan Log - 08-12-2009 - 01-07-04.log

    View attachment mbam-log-2009-08-12 (22-06-08).txt

    View attachment ComboFix.txt

    View attachment RootrepealLog.txt
     
    chrisferg, Aug 13, 2009
    #1
  2. chrisferg

    chrisferg Private E-2

    Final log attached - Thanks again for any help you can give!!
     

    Attached Files:

    chrisferg, Aug 13, 2009
    #2
  3. chrisferg

    chrisferg Private E-2

    also, i just remembered that when i first started getting virus warnings, links from google kept sending me a site that i wasn't trying to get to...

    Thanks
    Chris
     
    chrisferg, Aug 13, 2009
    #3
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Your logs are clean.....are you still have issues? The only thing I see you need to do is to use add/remove programs to uninstall:
    Java(TM) SE Runtime Environment 6

    Reboot download and install:
    Java Runtime 6

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real-time protection. They are useful as backup scanners.They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /u
        • Notes: The space between the combofix" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    7. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures in step 3 the READ ME for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore ato create a new clean Restore Point.
    8. After doing the above, you should work thru the below link:
     
    TimW, Aug 16, 2009
    #4
  5. chrisferg

    chrisferg Private E-2

    Hi Tim, thanks for replying! Haven't had any more problems, although I've barely used the computer except for checking for replies on here... I'll follow the final steps you suggested and I'll let you know if there's any more problems.

    Thanks again,
    Chris
     
    chrisferg, Aug 17, 2009
    #5
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You are most welcome...safe surfing. :)
     
    TimW, Aug 20, 2009
    #6

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds