Malware Problems. With Logs.

Discussion in 'Malware Help (A Specialist Will Reply)' started by SolxLune, Aug 13, 2013.

  1. SolxLune

    SolxLune Private E-2

    Yeah, i realized that i forgot to post logs last time, so i'll be posting them on this post. sorry about double-posting. feel free to delete the other thread. I haven't found any hardware or driver issues either.
     

    Attached Files:

  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    No worries, I took care of the other post. :)

    Uninstall:
    • SearchNewTab
    • safuey sAivve

    Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    • R3 - URLSearchHook: (no name) - {94193c2f-e73f-4feb-b393-2b95f0a01430} - (no file)
    • O2 - BHO: (no name) - AutorunsDisabled - (no file)
    • O2 - BHO: safuey sAivve - {161DBDF8-396D-779F-7515-CBF14ADE5616} - C:\ProgramData\safuey sAivve\51f3efa06bc12.dll
    • O2 - BHO: safuey sAivve - {5F4E1A49-A50F-F2B6-F5E4-A1EFDDD03BBD} - C:\ProgramData\safuey sAivve\51f3ee9fa0ccd.dll
    • O2 - BHO: SearchNewTab - {77AFBEF0-1C97-A6BA-A226-12DAF693EC7E} - C:\ProgramData\SearchNewTab\51f3eebe4556c.dll
    • O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
    • O3 - Toolbar: (no name) - {f20de5e0-2a6e-4c54-985f-1cf59551ce39} - (no file)
    • O3 - Toolbar: (no name) - {b278d9f8-0fa9-465e-9938-0c392605d8e3} - (no file)
    After clicking Fix exit HJT.



    Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

    Make sure that you tell me if you receive a success message about adding the above
    to the registry. If you do not get a success message, it definitely did not work.




    http://imageshack.us/a/img841/7292/thisisujrt.gif Please download Junkware Removal Tool to your desktop.
    • Please save the work in your browsers before proceeding.
    • Double-click JRT.exe to run (Vista/7 right-click and select Run as Administrator)
    • The tool will open and start scanning your system.
    • Please be patient as this can take a while to complete.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Please attach JRT.txt to your next message. (See: HOW TO: Attach Items To Your Post )

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this.

    Let us know of any problems you may have encountered with the above instructions and also let me know how things are running now!
     
  3. SolxLune

    SolxLune Private E-2

    I Did everything you said to do, and everything seemed to work.

    However, when i ran JRT.exe about halfway through the screen went black, as if explorer.exe had shut off, but everything reappeared and worked fine, so i didn't worry much. I'll try restarting the PC and see if all that helped any.

    Also, I did what you said for the Registry values, and it said it was successful. Here's the logs you requested.
     

    Attached Files:

  4. SolxLune

    SolxLune Private E-2

    So everything did work like i said in the last post, but i am still only able to log into Safe Mode. I can't even get into Safe Mode With Networking. It Simply Freezes at the Welcome Screen. It does however start up much faster and seems to get the the login screen noticably faster.
     
  5. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Download Windows Repair by Tweaking.com and unzip the contents into a newly created folder on your desktop.
    • Now run Repair_Windows.exe by double clicking on it ( if you are running Vista or Win 7, use right click and select Run As Administrator)
    • Now select the Start Repairs tab.
    • The click the Start button.
    • Create a System Restore point if prompted.
    • On the next screen, click the Unselect All button to first deselect all repairs.
    • Now select the following repair options:
      • Reset Registry Permissions
      • Reset File Permissions
      • Register System Files
      • Repair WMI
      • Repair Windows Firewall
      • Remove Policies Set By Infections
      • Repair Winsock & DNS Cache
      • Repair Proxy Settings
      • Repair Windows Updates
      • Set Windows Services To Default Startup
    • Now on the lower right side check the box to Restart/Shutdown System When Finished
    • Then make sure the Restart System radio button is enabled.
    • Shutdown any other programs that you are running now before continuing.
    • Now click the Start button.
    • Be patient while the tool repairs the selected items.
    • It should reboot automatically when finished.

    After reboot, check to see if your firewall is working.


    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this.
     
  6. SolxLune

    SolxLune Private E-2

    Unfortunately, that didn't seem to help. It still freezes at the welcome screen. On normal boots, and safe mode with networking. I notice that if i leave it be for about 15+ minutes it eventually loads, but is still painfully unresponsive. When i get to the login screen it slightly hangs when i click a user, and takes a moment for the password entry pops up. Then it does what i said before. Safe Mode (Normal) Works as it did before. Here's the log.
     

    Attached Files:

  7. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Please download the following files to your desktop:


    DHCP.reg
    AFD.reg
    NetBIOS.reg
    BFE.reg
    MpsSvc.reg
    • Now please click Start, and type regedit into the search box.
    • You should see a regedit.exe and icon appear in the Programs area of the Start Menu.
    • Right click on regedit.exe and select Run As Administrator
    • Then in the Registry Editor menu click File and select Import.
    • Navigate to the DHCP.reg file saved to your Desktop and double click it. Allow it to be added to the registry. Repeat this for the other files.


    Run the Windows Repair tool again.


    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this.
     
  8. SolxLune

    SolxLune Private E-2

    Did all what you said. Here's the log. Also, thanks for being patient and helping me out. i really do appreciate it. Anyways, i noticed that the registry files were firewall and network oriented, which i'm guessing whatever malware there was removed them. I would have never noticed. I'll do whatever you need me to do next.
     

    Attached Files:

  9. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Can you download BITS.reg also please. And repeat the steps for importing it into the registry. Once done, please repeat my steps for the five other files again.

    Then, once done... Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this.
     
  10. SolxLune

    SolxLune Private E-2

    First, i want to mention that i forgot to disable all the non-microsoft services from the Services tab in msconfig. Once i did that, i found i wass able to boot up in safemode with Networking, but still not normal mode. Oh, and here's the log from the last steps. :)
     

    Attached Files:

  11. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    The logs look. :)
    You should however use MSConfig to set up for normal start up mode, any other mode is primarily used for troubleshooting and diagnostic purposes.


    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others) and running MGclean.bat did not remove them, you can delete these files now.
    7. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    8. If you are running Win 8, Win 7, Vista, Windows XP or Windows ME, do the below to flush restore points:
      • Refer to the instructions for your WIndows version in this link: Disable And Enable System Restore
      • What we want you to do is to first disable System Restore to flush restore points some of which could be infected.
      • Then we want you to Enable System Restore to create a new clean Restore Point.
    9. After doing the above, you should work thru the below link:
     

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