Malware- PUP issues

Discussion in 'Malware Help (A Specialist Will Reply)' started by didean, Apr 29, 2014.

  1. didean

    didean Private E-2

    Hello there,

    I would really appreciate some advice

    I noticed lots of download activity through my internet -even when I wasnt using a computer and was advised that possible malware was in action.

    I ran Superantispyware which showed PUP CNET installer and other PUP issues like PUP.Optional Bandooo A.

    I used Adwcleaner, JRT which removed 2 reg entries, a further MBAM scan then showed PUP Conduit present. A HitmanPro scan showed and cleared 17 threats.

    I then came across your site and ran the suggested cleaning and scans.

    Here are the logs attached;
    Roguekiller,
    MBAM
    TDSSkiller
    Hitman Pro
    MGTools- I wasnt able to save to C:/ etc- I had to uninstall my antivirus and install to desktop to be able to run this.

    I would really appreciate if some one could offer any further helpful advice?
    Many thanks
     

    Attached Files:

    didean, Apr 29, 2014
    #1
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I am not seeing any malware in your logs. What issues are you having?
     
    TimW, Apr 30, 2014
    #2
  3. didean

    didean Private E-2

    The main issue still noted was an inability to run an antivirus scan and also upload the error data to Kaspersky. But as I uninstalled it to run mgtools, I will reinstall and try again. And let you know if its fine.

    Many thanks
    Deirdre
     
    didean, Apr 30, 2014
    #3
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Let me know. We may need to send you to the software forum.
     
    TimW, Apr 30, 2014
    #4
  5. didean

    didean Private E-2

    hi Tim

    I have re installed Kaspersky and run a scan with no issues so looks like whatever was the problem is now no longer a problem.
    Thanks for your help
    best wishes
     
    didean, May 1, 2014
    #5
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Good to know.

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
     
    TimW, May 1, 2014
    #6

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds